Factorial HR in Barcelona is seeking a CX Account Manager for the Portuguese market.
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You will manage a portfolio of existing clients, act as the first contact to ensure satisfaction and retention, and identify upsell opportunities while communicating product updates. xcskxlj
You will build long-term relationships, understand client needs, and collaborate on product improvements within Factorial’s growing CX team.
Fluent Portuguese and professional English are required, with a proactive, analytical