25 sep
|
papernest
|
Barcelona
25 sep
papernest
Barcelona
Papernest is seeking a Customer Experience Manager to lead the CX function in Barcelona, shaping a premium customer journey.
No deje pasar esta ocasión, inscríbase rápidamente si su experiencia y habilidades coinciden con lo que se indica en la siguiente descripción.
You will translate strategy into KPI-driven actions, analyse feedback, and empower team leaders to improve service quality.
The role offers meaningful impact in a fast-growing scale-up. xhfqzwm
As a senior leader, you will drive operational excellence, maintain SOPs and dashboards, and collaborate with Enablement to translate insights into training and process enhancements.
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📌 Cx Leader: Strategy, Insights & Premium Service (Barcelona)
🏢 papernest
📍 Barcelona