Job Responsibilities:The Vendor Project Manager provides leadership to Welocalize employees (for example localization QA testers/reviewers) working onsite on client premises and remotely to ensure that projects are executed successfully and in a timely manner.The VPM serves as a liaison between Welocalize and the client to most effectively meet the client’s needs and goals.Work with the client and other project managers to coordinate testing efforts and schedule resources for projects in multiple labs/locationsMeet with the client to discuss and clarify briefs, policies and requests, deadlines, resource planning and allocationCollaborate with project managers, testers and producers to keep testing schedules on trackEstablish and maintain reliable internal tracking process to oversee attendance, schedules and performance as well as monitor the workload of testers/reviewers in different language groupsReceive new candidates from recruiters and make decisions to invite them for tryout or present them to the clientGuide tester/reviewer candidates through tryouts, serving as the primary contact and escort for testers while onsite at client facilityManage onboarding procedures for new testers/reviewersProvide technical and general linguistic training, coaching and guidance to address performance concerns and improve speed and quality of testers’/reviewers’ workCompile and maintain training materials and operating guidelinesRespond to testers’/reviewers’ scheduling requests and other needs or issuesGather information and feedback from testers/reviewers about performance, workload management, and any work-related issuesActively seek feedback from the client about the team's performance;
identifying challenges and inefficiencies in workflow and systems;
and discussing areas ofimprovementWork with the client company managers and producers to improve and streamline the localization/reviewing process,



driving efficiency and effectivenessDevise plans of action that engage multiple stakeholders to achieve desired resultsSchedule team meetings as neededPromote team-building activities during and after work hoursReport to Welocalize management about onsite activities, team performance, client feedback, requests and policy changes, short- and long-term planningReport to Welocalize recruiters about immediate and anticipated language needs, upcoming projects, and the status of submitted candidates or testers/reviewers in trainingAssist project managers and producers on various tasksEnsure the safety and well-being of Welocalize employees on client premises (for example during emergency situations)Additional Job Details:Natural leader who easily gains respect from and motivates team membersAbility to connect easily with colleagues and managers (both Welocalize and client) in a very diverse settingAbility to communicate effectively with client company managers, linguists, onsite and offsite project managers, and testers across all vendors and language groupsPeople management experienceExcellent command of written and spoken EnglishHigh level of integrity and ability to handle information with discretion, discerning when confidentiality is importantGenuine team player who puts team firstHigh level of responsibility,



ownership and accountabilityConflict management and mediation skillsAbility to stay calm under pressure and when facing conflicting demands from various stakeholdersAbility to address groups of 10-100Ability to think strategicallyExtreme attention to detail and great organizational skills for managing multiple tasks and project deadlinesKeen sense of judgment when prioritizing tasks and managing delivery of communicationsAbility to troubleshoot and come up with solutions on the spot in a fast-paced, demanding environmentExperience providing trainings to people individually and in groups, in technical and other skillsAbility to present complex tasks in a simple and clear manner2+ years experience in the QA, localization or globalization industryBilingualIn-depth knowledge of OS X, iOS, iWork, iCloud, iTunes, Windows, MS OfficeBachelor's degree in language, linguistics, HR, management, or related field, or equivalent work experienceProject management experience and/or trainingPlusesMultilingualKnowledge of basic HTML and UnicodeBasic computer networking knowledge (setting up IP addresses, connecting devices using proxy, etc.)Experience writing and editing QA plansTraining in conflict resolution or mediationWelocalize is a leading technology-enabled provider of translation, localization, and AI-driven content solutions, helping businesses communicate, innovate, and grow globally.
Maximice sus posibilidades de que su candidatura sea seleccionada asegurándose de que su CV y sus habilidades se ajustan al perfil.
Specializing in complex and regulated industries, Welocalize delivers precise, scalable multilingual content through a powerful combination of advanced AI technologies and expert human talent.
At the core is Welocalize’s AI-enabled OPAL platform, which transforms translation workflows by integrating machine translation (MT) and large language models (LLMs) to provide fast, accurate, and culturally relevant content in over 300 languages.
With a commitment to excellence, Welocalize holds 7 ISO certifications. xhfqzwm
Welocalize is headquartered in New York with offices all over the globe.
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📌 Vendor Project Manager (Madrid)
🏢 Welocalize
📍 Madrid