Global CX Training & QA Leader (AI-Driven) (Madrid)

Global CX Training & QA Leader (AI-Driven) (Madrid)

24 sep
|
Dandelion Payments
|
Madrid

24 sep

Dandelion Payments

Madrid

Dandelion Payments seeks a Manager of CX Training & QAi to own the development and delivery of CX, services and product training across Xe, Ria Money Transfer, and Dandelion CX teams.
No espere a enviar su solicitud después de leer esta descripción; se espera un gran volumen de candidaturas para esta oportunidad.
The role supports customer interactions across digital and voice channels and spans globally. xqbhyrx

You will lead a two-person QAi team, integrate AI-powered QA insights, and collaborate with integral brand teams to ensure training aligns with customer experience goals and business objectives.

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📌 Global CX Training & QA Leader (AI-Driven) (Madrid)
🏢 Dandelion Payments
📍 Madrid

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