Next Job Abroad is excited to announce an opening for a Dutch Speaking Content Moderation/Customer Service Agent stationed in the beautiful island of Malta! This role is an excellent opportunity for bilingual professionals looking to immerse themselves in a vibrant work environment while ensuring a positive online experience for users. You will be both a content moderator and a customer service representative, engaging with our Dutch-speaking clientele.

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In this dual role, you will review, assess, and manage user-generated content to maintain community standards while providing exceptional support to our customers. Your attention to detail and passion for customer satisfaction will play a vital role in shaping user experiences. If you're ready for an exciting new challenge, we can't wait to hear from you!

Responsibilities

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- Review and moderate user content, ensuring compliance with community guidelines

- Provide outstanding customer support through chat, email, and phone to our Dutch-speaking audience

- Effectively address and resolve customer inquiries and issues

- Work collaboratively with team members to enhance the customer experience

- Keep accurate records of moderation activities and customer interactions

- Provide feedback on process improvements for content moderation

- Stay informed about community guidelines and best practices in content moderation

Requirements

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- Fluency in Dutch and strong proficiency in English; additional languages are advantageous

- Previous experience in customer service or content moderation is a plus

- Excellent attention to detail and strong analytical skills

- Outstanding communication and interpersonal skills

- Able to multitask effectively in a dynamic working environment

- Familiarity with CRM tools and content moderation software is beneficial

- Willingness to relocate to Malta and embrace new experiences

- An interest in content moderation and online safety is a strong advantage

Benefits

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- Career growth opportunities in a renowned iGaming company

- International & diverse work environment

- Competitive performance bonuses

- Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes

- Yearly salary €26.000 excluding bonuses. xqbhyrx

- Health care benefits and numerous other discounts

- Fully paid training by certified instructors

- State of the art premises, providing a great working environment with relaxing break areas

- Special events as well as community & social responsibility initiatives

- Work for a Great Place to Work-Certified Company

- Relocation package (reviewed case by case)

- This is more than just a job, it's an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

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📌 Dutch Speaking - Content Moderation/Customer Service Agent in Malta (España)
🏢 Next Job Abroad
📍 España