Are you a French speaker passionate about gaming and technology and interested in starting a new professional experience in sunny Lisbon?

Lea atentamente toda la información sobre esta posibilidad y luego utilice el botón de solicitud de abajo para enviar su CV y su candidatura.

We are looking for French-Speaking Customer Support Agents to join an international gaming project in Lisbon, Portugal .

This is an onsite position with a fully paid relocation package and permanent accommodation provided , offering an excellent opportunity to combine your interest in gaming with an international customer support career.

The Role

As a Customer Support Agent, you will assist French-speaking players with account, product and technical-related questions across different communication channels.

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- Providing customer support via phone, email and chat in French and English

- Assisting players with account management, login and payment-related enquiries

- Troubleshooting issues involving gaming consoles, software and connected devices

- Guiding customers through product setup, installation and synchronization

- Providing assistance before and after product purchases

- Helping customers resolve technical and product-related issues

- Accurately documenting customer interactions and following internal procedures

- Escalating more complex cases when necessary

- Delivering a friendly, professional and customer-focused experience

What We're Looking For

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- Fluent French

- Good command of English, both written and spoken

- Strong interest in gaming, technology and consumer electronics

- Excellent communication and problem-solving skills

- Previous customer service or technical support experience is an advantage, but not mandatory

- Comfortable working with digital tools and learning new systems

- Ability to multitask and stay organized in a fast-paced environment

- Positive attitude and strong team spirit

- Willingness to learn and develop new technical skills

- Flexibility to work rotating schedules

- Willingness to relocate to Lisbon and work onsite

What We Offer

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- Fully paid relocation package to Portugal

- Permanent accommodation xqbhyrx provided

- Full-time employment

- Comprehensive paid onboarding and product training

- Private health insurance from the first day of employment

- Meal allowance

- International and multicultural working environment

- Modern office facilities in Lisbon

- Ongoing training and professional development

- Career-growth opportunities within an international organization

- The opportunity to turn your passion for gaming into an international career

Ready for Your Next Adventure?

If gaming is more than just a hobby for you and you'd like to build your career in an international environment, this could be the opportunity you're looking for.

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📌 French-Speaking CS Agent for Gaming Sector -Relocation to Portugal (Málaga)
🏢 RDN Cons
📍 Málaga