Lead Product Manager - Conversational Banking (Barcelona)

Lead Product Manager - Conversational Banking (Barcelona)

25 sep
|
N26
|
Barcelona

25 sep

N26

Barcelona

As Product Manager for Conversational Banking at N26, you own a high-value capability end-to-end, from discovery to measurable resolution outcomes. You will bridge applied AI, banking operations, and regulation to ship autonomous, actuator-like journeys that reduce human intervention. You join a small senior team with leadership access from day one, shaping how millions of clients receive proactive, voice- or channel-based support. This role offers autonomy to advance infrastructure you help build and scale a regulated, customer-centric platform. You’ll contribute to a system that moves from answering to acting while staying compliant and auditable.

Descubra más sobre las tareas diarias, las responsabilidades generales y la experiencia requerida para esta ocasión desplazándose hacia abajo ahora.

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- work from home budget

- fitness & wellness discounts

- public transportation subsidies

- premium N26 bank account

- additional day of annual leave per year of service

- Own a defined capability area within the programme, including roadmap, delivery, and outcomes.

- Lead discovery by analyzing real client drivers and operational data to form evidence-based problem statements.

- Ship agentic capabilities,



collaborating with engineering and AI teams to move journeys toward autonomous resolution with guardrails.

- Instrument and defend metrics for resolution quality and efficiency, including counter metrics.

- Collaborate with operations, service partners, and other product teams to ensure alignment with real workflows.

- Design capabilities with compliance, auditability, and client protection in mind from the start.

- Three or more years in product management with end-to-end ownership of at least one product or major capability.

- Experience with AI-powered, conversational, or automation products, or hands-on understanding of production behavior of LLM-based systems.

- Strong analytical fluency: define metrics, work with data, separate signal from vanity. xqbhyrx

- Bias towards evidence, comfortable operating in ambiguity within a fast-moving programme.

- collaboration across cross-functional teams

- comfortable with ambiguity

- AI-powered / conversational products

- automation and LLM-based systems in production

- metrics design and data-driven analysis

Lead Product Manager - Conversational Banking - N26 barcelona, catalunya, es

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📌 Lead Product Manager - Conversational Banking (Barcelona)
🏢 N26
📍 Barcelona

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