Experteer Overview
In this role, you will lead IT project delivery for new applications and ongoing support within SGS Corporate IT. You’ll coordinate cross-functional teams and ensure alignment with standards while transitioning development and support activities in-house. You will focus on quality delivery, risk management, and KPI-driven performance to enhance application stability, scalability, and adoption. This is a chance to shape how SGS scales its tech landscape and supports global operations in a multinational, collaborative setting.

Compensaciones / Beneficios
• Coordinate internal teams (and contractors) to deliver new IT projects per stakeholder requirements
• Ensure high-quality application delivery, support, and adherence to corporate standards
• Manage budgets and timelines; drive cross-functional collaboration and user adoption at product delivery
• Proactively identify risks and issues; develop mitigations and escalations
• Support transition of development and support activities from vendors to internal teams




• Contribute to long-term stability, performance, and scalability of applications
• Monitor, report, and address KPIs related to application support and development

Responsabilidades
• Bachelor's degree in IT, Computer Science, or related field
• Knowledge of Agile, Scrum, or Waterfall project management methodologies
• Strong understanding of Software Development Life Cycle (SDLC)
• Proven experience leading cross-functional technical teams (Engineering, QA, DevOps, Infrastructure, Application Support)
• Excellent communication and stakeholder engagement skills
• Ability to translate risks into business impact and manage technical dependencies

Requisitos principales
• versátil schedule
• hybrid work model
• continuous learning through SGS University and Campus
• multinational collaboration
• comprehensive benefits platform

📌 Service Delivery Manager (Madrid)
🏢 SGS
📍 Madrid