Would you like to lead international Workplace & End‑User Services projects, driving digital transformation and AI‑powered productivity across global teams? In Capitole we are looking for a

Workplace AI & End‑User Services Project Manager

to lead strategic IT initiatives, coordinate global stakeholders, and ensure successful delivery and adoption of modern workplace solutions. This role is perfect for someone who thrives in

complex, multicultural environments

enjoys

structuring chaos

and can manage

multiple independent projects in parallel

.

Role Responsibilities

- Lead Workplace & End‑User Services projects from initiation to deployment, ensuring alignment with scope, budget, timelines, and quality standards. Proactively engage cross‑functional teams (product, business, compliance, underwriting, sales) to secure accountability and seamless execution. Define and monitor project scope, dependencies, risks, mitigations, and issue resolution in collaboration with senior business and technical stakeholders. Organize and lead Steering Committees, providing clear progress updates, decision‑making materials, and consolidated KPIs (budget, planning, risks). Maintain deployment and adoption plans, ensuring local roll‑outs, training, and business readiness. Hand over delivered capabilities to BAU, supporting change management and post‑go‑live processes. Prepare key deliverables: project reporting, sign‑offs, gating documentation, steering materials, and minutes.

Must‑Have Requirements





- 8+ years of experience in Workplace / End‑User Services or Digital Adoption projects in international environments.
- Proven experience in global project management, governance, and multi‑stakeholder coordination.
- Strong ability to anticipate risks, manage mitigations, and navigate complex dependencies.
- Solid background in change management and user adoption.
- Hands‑on, pragmatic approach with the ability to structure environments and drive action.

Nice to Have

- Agile methodologies knowledge.
- Financial background or strong business acumen (insurance / assistance).
- Experience with Workplace AI products or generative AI use cases.

Hybrid in Barcelona Flexible working hours

Why join this project?

People first – diverse and inclusive culture in an international technology environment. Work on strategic technology initiatives within a complex and highly regulated financial ecosystem. High team stability and collaborative culture.

- €1200 per year training budget and continuous learning opportunities.
- Versátil compensation model.
- Private health insurance and benefits package.
- Wellhub: fitness, wellness, and mental health support.
- Football and paddle tennis teams sponsored by Capitole.
- Team buildings, global events, and strong tech communities.

Empowering People, Unlocking Innovation.

Information Security Notice The employee will have access to confidential information related to Capitole and the assigned project. Compliance with internal security and information protection policies is mandatory.

Workplace AI Project Manager • Madrid, Spain

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📌 Workplace Ai Project Manager (Madrid)
🏢 Capitole
📍 Madrid