This is your chance to join an international leader in the logistics industry, recognized for innovation, growth, and strong commitment to digital transformation.

With a footprint across Asia, EMEA, and soon the Americas, they manage complex, cutting-edge logistics systems serving diverse markets. The Barcelona team is set to become a strategic hub for EMEA, collaborating closely with teams in China (10 support engineers) and the upcoming Americas group.

We're launching a new team of Application Support Engineers to form a core part of our general support operation. You’ll work within a 3-person technical team in Barcelona, focusing on internal user support (90%) and occasionally interfacing with key external clients (10%).

Your main responsibilities:

- Resolving incidents and ensuring business continuity
- Translating business needs into technical requirements
- Acting as a link between users and IT/development teams
- Supporting system improvements, releases, and new features
- Collaborating with international teams across regions
- Contributing to onboarding and training as the team grows

Tech stack:





SQL (advanced queries & troubleshooting), Proprietary Logistics Platform, CargoWise, SAP, TMS, ERPs (finance), Collaboration Tools (Teams, etc.), Agile mindset.

Requirements:

- 1–3 years of hands-on experience in functional application support (L1/L2).
- Practical SQL experience for incident investigation, including SELECT queries, JOINs, filters and data analysis.
- Ability to understand business processes and act as a bridge between business users and technical/development teams.
- Experience with functional testing, UAT, change validation and/or application deployments.
- Fluent English (minimum B2–C1) and Spanish.

Benefits:

- Hybrid model: 2 remote days/week
- 26 vacation days per year
- 37.5-hour weekly schedule
- Option for one intensive working day per week
- Private health insurance
- Strong career growth opportunities as the team evolves
- International exposure with global collaboration and occasional travel

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📌 Application Support Engineer (Viladecans)
🏢 Italenters
📍 Viladecans