Meet Siena

Siena is the Agent of Record for CX, built for consumer brands like Spanx, FIGS, Brooklinen, and Grüns.

Meet Siena

Siena is the Agent of Record for CX, built for consumer brands like Spanx, FIGS, Brooklinen, and Grüns. It runs as a connected multi-agent stack on top of a shared intelligence layer: agents that sell, support, listen, handle social and voice across the entire customer journey, turning every conversation into signal you can act on.

The team

We are a small, fully distributed, integral team. We have built leverage into how we work, which is what lets a team this size move at the speed we do.

We hire athletes

We hire athletes. Everyone here owns real outcomes, defaults to writing over meetings, communicates with directness, and acts the moment they see something worth acting on. Low ego, high standards, fast clock. If you want to set the bar rather than follow one, keep reading.

The Role

You become the resident expert on how Siena's platform works end to end: how each agent behaves, and how they work together as one system. You own a defined product surface deeply,



diagnose it with authority, and act as the bridge between the customers using it and the PM shaping where it goes next. This is a hands-on, product-minded role built for someone who's sat close to a product, noticed something the roadmap was missing, and pushed to change it. It's a growth path into product management, product marketing, or deployment.

What You'll Do

- Own a defined Siena product surface and become its resident expert
- Learn the platform cold: how the agents behave, how they work together, prompt engineering, config, deployment
- Diagnose agent behavior with authority: product, config, or customer setup
- Run the feedback loop to the PM: turn patterns across customers into clear, prioritized signal that shapes the roadmap
- Own enablement: the docs, guides, and live-chat material that sit between too-technical and too-marketing
- Run webinars and demos, support sales, and do the market research the team needs

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📌 Product Specialist (Barcelona)
🏢 Siena AI
📍 Barcelona