Experteer Overview
In this role you lead the Engineering efforts for the eCommerce Customer Retention programme, shaping technical strategy and ensuring robust, secure, scalable platforms across web, mobile, and Holidays. You’ll guide multiple squads, collaborate with product, architecture, and delivery peers, and drive high performance and continuous improvement. You will champion modern architectures and best practices to enable a seamless customer experience across channels. This is a chance to impact customer engagement at scale within a fast-growing digital hub in Barcelona.

Compensaciones / Ventajas
• Own the Mission technical vision, strategy, and roadmap aligned with business goals
• Lead technical delivery across multiple squads and ensure platform integrity and architectural excellence
• Foster a high-performance, collaborative culture with accountability and continuous improvement
• Collaborate with Product Managers to define outcomes and priorities for squads
• Design and develop scalable, reliable software systems with appropriate technology choices
• Coordinate with Agile Delivery Managers, Lead Engineers, QE Leads, and Senior Technology Managers on roadmaps
• Ensure feature delivery meets performance, security, and scalability requirements
• Maintain code quality through reviews and adherence to standards




• Use metrics and feedback loops to drive team performance and development
• Mentor junior and mid-level engineers and promote continuous learning
• Stay informed on industry trends and apply insights to improve practices and platform capabilities

Responsabilidades
• Extensive software engineering leadership experience
• Experience integrating SaaS platforms and working with external partners
• Proficiency in C#, TypeScript, and Node.js
• Strong cloud experience with AWS and knowledge of well-architected pillars
• Knowledge of modern design patterns (APIs, EDA, microfrontends) and eCommerce contexts
• Familiarity with customer retention platforms, MarTech, or personalization engines
• Experience using delivery metrics (DORA, release frequency, incident response) to improve outcomes
• Extensive observability experience with monitoring, telemetry, and logs
• Ability to coordinate multiple squads and align delivery
• Security and compliance awareness with Security Architects and InfoSec teams
• Experience in large-scale eCommerce or high-transaction environments
• Familiar with modern CIAM standards (OAuth2, OpenID Connect, SAML)

Requisitos principales
• Competitive base salary
• Up to 20% bonus
• 25 days holiday
• BAYE, SAYE u0026 Performance share schemes
• 7% pension
• Life Assurance? (Life Assurance)

📌 Engineering Manager - Loyalty (Barcelona)
🏢 Easyjet
📍 Barcelona