Factorial is seeking a Quality Assurance Manager to lead the CX Quality team and own the QA Assurance Programme end-to-end.
Antes de solicitar este puesto, por favor, lea la siguiente información sobre esta posibilidad que encontrará a continuación.
You will drive calibration, automation, and data-driven improvements across Account Management, Customer Support, and onboarding, partnering with Product/AI teams to close gaps. xcskxlj
You will build a high-rigour, data-driven QA culture, scale coverage, and deliver measurable ROI through coaching and knowledge integration across the CX organization.
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📌 CX Quality Assurance Leader - Automation & AI (Sant Adrià de Besòs)
🏢 Factorial
📍 Sant Adrià de Besòs
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