24 sep
|
Babel Profiles
|
Barcelona
24 sep
Babel Profiles
Barcelona
Build the next chapter of a Salesforce ecosystem that is ready to scale!Our client is going through an important period of business and technology transformation, with a strong focus on improving processes, strengthening digital capabilities and exploring new technologies.As Salesforce plays a central role across several business functions, they are looking for an experienced Salesforce Manager to take ownership of the platform’s strategic evolution and lead the team responsible for its development.The Salesforce Manager is accountable for the vision and roadmap, for how work flows into and out of the team, and for the performance and development of the people in it. This is a role for someone who enjoys bringing structure to complexity, connecting business needs with technology and turning a CRM platform into a genuine business enabler.Main ResponsibilitiesDefine and own the Salesforce strategy, vision and long-term roadmap in line with wider business and technology prioritiesAssess the existing Salesforce environment and identify opportunities to improve processes, automation, integrations and overall platform performanceAct as the strategic link between business stakeholders and the Salesforce technical team, translating business needs into clear and prioritised initiativesLead and develop a multidisciplinary Salesforce team, creating clear ownership, accountability and opportunities for professional growthPlan team structure and resources according to business demand, ensuring the function can scale effectivelyEstablish and maintain a structured process for capturing,
analysing and prioritising Salesforce requirementsManage stakeholder expectations across different business areas and ensure priorities remain aligned and transparentProvide regular and proactive visibility to leadership regarding Salesforce performance, priorities, risks and upcoming initiativesOversee the evolution of the Salesforce ecosystem, including areas such as Sales Cloud, Service Cloud and Experience CloudEnsure integrations with other business systems are properly planned, governed and maintainedDrive the adoption of new Salesforce capabilities and identify opportunities to incorporate AI and automation into the platformAct as the escalation point for Salesforce-related decisions and challengesCreate an environment where the team can operate with autonomy while receiving the guidance and support required to succeedCore Skills/ExperienceSeveral years of experience in a Salesforce leadership or management positionProven experience directly managing and developing a team of business and technical profilesA strong track record of defining Salesforce or CRM strategy and roadmaps rather than focusing exclusively on operational deliveryStrong understanding of the Salesforce ecosystem and its ability to support different business functionsExperience with relevant Salesforce solutions such as Sales Cloud, Service Cloud and Experience CloudStrong stakeholder management skills, including the ability to work effectively with senior leadershipA proactive approach to identifying improvements rather than simply responding to incoming requestsStrong delegation and people leadership capabilities, with the confidence to establish accountability and manage challenging situationsStrategic thinking combined with the ability to understand technical considerations and translate them into business valueNice to have:Salesforce Administrator or Platform certificationExperience working with or managing external development partners or vendorsExperience with Salesforce AI capabilities, including AgentforceConsulting experience or exposure to complex Salesforce transformation projectsWhat's on offerHybrid model from BarcelonaCompetitive base salary + 15% bonusHealth insuranceThe opportunity to take ownership of a Salesforce ecosystem undergoing significant transformationA strategic leadership position with direct impact on how CRM technology supports the wider businessOur recruitment process1st Step: Initial conversation with the recruitment team2nd Step: Interview with the Hiring Manager3rd Step: Further discussions with relevant business and technology stakeholdersAt Babel Profiles, we believe in talent beyond labels. This opportunity is open to all qualified candidates, and we are committed to ensuring equal opportunities regardless of gender, gender identity, background, or origin.#J-18808-Ljbffr
📌 Salesforce Manager With English (Barcelona)
🏢 Babel Profiles
📍 Barcelona