We are looking for Dutch-Speaking Customer Support Agents to join international teams in Athens and Thessaloniki. Depending on the project, you may provide customer service, after-sales support, technical assistance, roadside assistance, claims support, or support for business customers.Working Location:This role is only remote in Greece. Work remotely anywhere in Greece.Work Model: RemoteLanguage: Dutch - C1/C2 levelEnglish: B2-C1, depending on the projectCompensation:€1,300-€1,500 gross/month (paid over 14 months)+ performance-based bonus of up to €250/month, depending on the projectRelocation Package: Hotel accommodation, airport pick-up, flight ticket, and real estate agency feeWorking Schedule: Monday-Friday, with occasional weekend shifts depending on the projectApplicants must already have the legal right to work in Greece. Visa sponsorship is not available for this position.Your Responsibilities- Provide customer support via phone, email, and chat- Handle inquiries related to products, services, orders, deliveries, payments, warranties, and repairs- Provide after-sales support and assist with returns, replacements, refunds, and warranty claims- Troubleshoot basic technical issues and guide customers through product setup and configuration- Handle customer complaints professionally and provide appropriate solutions- Create and manage customer cases accurately in CRM systems- Investigate customer issues and determine the most appropriate solution- Escalate complex cases to the relevant internal teams when necessary- Provide customers with timely updates regarding their cases- Complete back-office tasks and maintain accurate customer records- Use internal tools and knowledge bases to research information and resolve inquiries- Maintain a professional and customer-focused approach in every interactionRequirements- C1/C2 level of Dutch- B2-C1 level of English, depending on the project- Strong written and verbal communication skills- Good problem-solving and multitasking abilities- Customer-oriented and solution-focused approach- Ability to remain calm and professional when handling challenging customer situations- Ability to work effectively in a fast-paced international environment- Basic familiarity with CRM systems and digital tools is an advantageWhat We Offer- 100% remote work from Greece- Competitive salary of €1,300-€1,500 gross/month, depending on the project, and it ispaid over 14 months,- Performance-based bonus of up to €250/month, depending on the project and individual performance- Fully Paid and structured training- Comprehensive onboarding and nesting support- Opportunities for continuous learning and professional development- Career progression opportunities, including potential paths into mentoring, training, Quality Assurance, or more specialized support roles- Relocation support including 4 weeks hotel accommodation, flight ticket, airport pick up and real estate agency fee- The opportunity to work with internationally recognized brands and gain experience in customer service, technical support, sales support, and other areas#J-18808-Ljbffr

📌 Dutch-Speaking Customer Support Agent - Remote In Greece - Relocation Package (Málaga)
🏢 WW Talents
📍 Málaga