Sportsbook Operations Senior Manager | Gibraltar (Office based)£80k - circa 100k DOEOur client is a fast-growing, next-generation sports betting and gaming platform building out its Gibraltar operation. They're a high-performance, fast-moving team with high ownership and a genuine appetite to professionalise how they operate.

They're looking for a Sportsbook Operations Senior Manager to own the operational engine behind their sportsbook supplier ecosystem; building the governance, performance reviews, reporting cadences and incident management processes that keep the sportsbook reliable, responsive and scalable as the business grows.

This is a hands-on operational role, not a distant strategy seat. You'll work closely with Sportsbook Experience, Product, Engineering and Risk, acting as the bridge between internal teams and external suppliers.

What you'll be doing

Own operational relationships with key sportsbook suppliers across pricing, trading and dataBuild supplier governance frameworks, QBR cadences, performance reviews and action trackingLead supplier incident management end-to-end, ensuring issues are resolved quickly and don't recurHold third-party suppliers accountable for performance, quality and deliveryImprove the processes behind event booking,



supplier selection and day-to-day trading operationsUse data and reporting to identify supplier trends and operational improvement opportunitiesSupport and guide Gibraltar-based execs as the team growsProvide clear updates to senior stakeholders on operations, incidents and supplier performanceWhat you'll bring:5+ years' experience in sportsbook operations, trading or sportsbook managementStrong sportsbook industry knowledge; understanding the ecosystem matters more than experience with any one supplierA track record managing operational relationships with third-party sportsbook suppliers or partners (sports, including racing)Experience building or improving governance frameworks, QBRs, reporting structures or supplier performance processesStrong analytical, process-improvement mindsetComfortable using AI tools (ChatGPT, Claude or similar) to improve reporting and operational efficiencyPeople leadership experience is a plus, not essentialComfortable with ambiguity, happy building structure where it doesn't exist yetGenuine passion for sport and sports bettingDetails:

Location

Gibraltar, office-based, full-timeWorking pattern: Shifts between 9am–11pm, Monday–SundaySalary: Competitive, dependent on experience

📌 Operations Manager (San Roque)
🏢 Pentasia
📍 San Roque