At Joppy, we are looking for an AI Solutions Engineer with a combination of strong technical skills, a customer-oriented mindset, and a highly hands-on approach : someone who can understand real operational challenges, translate them into AI-powered technical solutions, and take ownership of their implementation through to measurable results.You will join an AI-native company developing an AI-powered human capital management platform designed to transform and automate HR processes such as recruitment, onboarding, and employee operations .The company works with large organizations across sectors such as hospitality, retail, healthcare, and staffing, helping them optimize HR operations, automate workflows, and improve outcomes at scale.The RoleAct as the technical bridge between company and our customers, ensuring AI systems deliver tangible outcomes from day oneWork directly with customer teams to understand workflows and define what success looks like in productionConfigure and extend AI systems to drive faster time-to-value in real enterprise environmentsOperate as an engineer in the field: builder, problem-solver, and trusted technical advisor accountable for resultsContribute to Product Engineering by turning field insights into scalable improvements that benefit all customersWhat You'll DoDeploy, configure,



and customize AI systems to unblock customer operations and accelerate outcomesTranslate operational goals into technical workflows that improve speed, quality, or scalabilityOwn the technical deployment lifecycle with a focus on reducing time from sale to valuePartner with Deployment Strategists to deliver measurable customer impact, not just go-livesTurn effective customer solutions into reusable modules and playbooks to speed up future deploymentsWhat Success Looks LikeCustomers reach value quickly after deployment, with clear improvements in efficiency or speedCore customer workflows are re-engineered with AI and show measurable ROIOrbio systems run reliably at scale and are trusted in day-to-day operationsTechnical solutions are repeatable and accelerate onboarding of new customersProduct improves continuously based on structured feedback from real deploymentsIdeal ProfileStrong engineering fundamentals with the ability to ship production-grade systems fastExperience working directly with customers (field engineering, consulting, or solutions roles)Comfort moving between high-level problem definition and hands-on debuggingExperience with modern stacks (APIs, cloud, frontend/backend development) and AI systems in production (nice to have)Fluent in English and Spanish. Additional languages welcome.Extreme ownership and comfort operating in ambiguityAbout Joppy#J-18808-Ljbffr

📌 Ai Solutions Engineer (Madrid)
🏢 Joppy
📍 Madrid