The Quality Manager is responsible for leading and developing the Quality Management System (QMS), quality programmes, processes, and procedures to ensure that the performance and quality of services comply with regulatory, accreditation, customer, and organisational requirements across the assigned radiology institutes and healthcare facilities.Key ResponsabilitiesLead and maintain the Quality Management System (QMS), ensuring compliance with ISO standards, customer requirements, and applicable regulatory requirementsPromote a culture of quality, patient safety, and continuous improvement through training, communication, SOP implementation, and education on quality management principles and toolsDevelop, monitor, and report quality objectives, performance indicators, and improvement initiatives in collaboration with Group and local leadership teamsManage quality incidents, non-conformities, complaints, adverse events, and post-market surveillance activities, including risk assessment, root cause analysis, corrective actions, and regulatory reporting where requiredPlan, coordinate, and support internal and external audits, certification activities, management reviews, and follow-up actions to maintain compliance and drive continuous improvementAct as the primary point of contact between radiology institutes, certification bodies, regulatory authorities, and internal stakeholders on quality and compliance mattersDrive process harmonisation, risk management, business continuity, and quality improvement initiatives through KPI monitoring, dashboards, change management, and corrective and preventive actionsSupport operational, medical, and leadership teams with governance,



regulatory compliance, quality improvement activities, and strategic quality initiativesMonitor emerging regulatory and industry requirements and support their implementation within the organisationPersonal and professional attributesExcellent interpersonal, communication, and stakeholder management skillsStrong organisational skills and exceptional attention to detailAbility to influence, engage, and drive positive change across multidisciplinary teamsSelf-motivated, structured, and able to work independentlyProactive problem-solver with a continuous improvement mindsetCapable of managing multiple priorities and performing effectively under pressureStrong analytical and risk-based thinking skillsWillingness to travel as required and maintain flexibility in a dynamic healthcare environmentRequirementsDegree in Radiography, Healthcare Sciences, Quality Management, Engineering, Life Sciences, or a related discipline. Advanced degree desirablePrevious operational experience within Radiology or Diagnostic Imaging servicesExperience working within healthcare quality, patient safety, accreditation, compliance, or governance environments is highly desirableStrong knowledge of ISO 9001, ISO 14001, risk management principles, and healthcare quality systemsDemonstrated experience in process mapping, quality improvement, and problem-solving methodologiesFluent English, both written and spokenMinimum of 3 years' experience in a management, quality, governance, or leadership roleExperience working with audits, accreditation standards, incident management, or regulatory compliance activities is an advantage#J-18808-Ljbffr

📌 Quality Manager (Málaga)
🏢 Unilabs
📍 Málaga