- Health insurance

At Netenders, a integral leader in wholesale blank apparel, you'll own the full customer lifecycle, connecting Marketing, Sales and Customer Service into one revenue engine. Your mission: turn CRM into a measurable growth driver, powered by AI.

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Your Day-to-day

- Run and optimize Klaviyo flows, Salesforce lead scoring, and loyalty/retention programs
- Build AI-driven workflows: lead scoring, segmentation, next-best-action, predictive reactivation
- Oversee phone channels : call tracking, missed-call recovery, lead attribution
- Turn customer data into personalization, reporting, and revenue
- Own your numbers: conversion, repeat purchase, AOV, CLV, response times

Your Profile
- Strong hands-on experience with Klaviyo (or equivalent) and Salesforce




- Practical use of AI in CRM/marketing (Agentforce, Einstein, ChatGPT or similar)
- E-commerce background, ideally with telephony/call tracking exposure (e.G. Aircall)
- Analytical, hands-on, comfortable owning strategy from design to results
- Fluent English;

other European languages a plus

What Success Looks Like Faster lead response, higher quote-to-order conversion (target: 20%), stronger repeat purchase and loyalty revenue, all xugodme measurable, all yours to own.

What We Offer

- Competitive salary + performance-based bonus, depending on experience.
- Hybrid setup, with 16 home office days per quarter
- 23 vacation days
- Meal vouchers
- Health insurance
- Gym access
- Friday brunch
- Quarterly team buildings
- Nice office in central Barcelona
- Pet-friendly office

📌 Crm & Omnichannel Manager - E-Commerce, Revenue & Ai (Barcelona)
🏢 Netenders
📍 Barcelona