Sportsbook Operations Senior Manager | Gibraltar (Office based)

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£80k - circa 100k DOE

Our client is a fast-growing, next-generation sports betting and gaming platform building out its Gibraltar operation. They're a high-performance, fast-moving team with high ownership and a genuine appetite to professionalise how they operate.

They're looking for a Sportsbook Operations Senior Manager to own the operational engine behind their sportsbook supplier ecosystem; building the governance, performance reviews, reporting cadences and incident management processes that keep the sportsbook reliable, responsive and scalable as the business grows.

This is a hands-on operational role, not a distant strategy seat. You'll work closely with Sportsbook Experience, Product, Engineering and Risk, acting as the bridge between internal teams and external suppliers.

What you'll be doing

Own operational relationships with key sportsbook suppliers across pricing, trading and data

Build supplier governance frameworks, QBR cadences, performance reviews and action tracking

Lead supplier incident management end-to-end, ensuring issues are resolved quickly and don't recur

Hold third-party suppliers accountable for performance, quality and delivery

Improve the processes behind event booking,



supplier selection and day-to-day trading operations

Use data and reporting to identify supplier trends and operational improvement opportunities

Support and guide Gibraltar-based execs as the team grows

Provide clear updates to senior stakeholders on operations, incidents and supplier performance

What you'll bring

5+ years' experience in sportsbook operations, trading or sportsbook management

Strong sportsbook industry knowledge; understanding the ecosystem matters more than experience with any one supplier A track record managing operational relationships with third-party sportsbook suppliers or partners (sports, xugodme including racing)

Experience building or improving governance frameworks, QBRs, reporting structures or supplier performance processes

Strong analytical, process-improvement mindset

Comfortable using AI tools (ChatGPT, Claude or similar) to improve reporting and operational efficiency

People leadership experience is a plus, not essential

Comfortable with ambiguity, happy building structure where it doesn't exist yet

Genuine passion for sport and sports betting

Details

Location: Gibraltar, office-based, full-time

Working pattern: Shifts between 9am–11pm, Monday–Sunday

Salary: Competitive, dependent on experience

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