We are looking for a Senior Agentforce Specialist to join our IPfolio product and engineering team. This is an exciting opportunity to shape how AI-powered experiences are delivered across our product by designing, building, and optimizing trusted Salesforce Agentforce solutions. In this role, you will work closely with Product, Engineering, Architecture, and Security teams to bring AI use cases from concept to production, leveraging Agentforce, Prompt Builder, Apex, Flow, and Salesforce platform capabilities.

If you're passionate about building enterprise-grade AI agents and driving innovation through Salesforce's AI ecosystem, we'd love to hear from you.

About

You – experience, education, skills, and accomplishmentsBachelor's degree in computer science, Software Engineering, Information Systems, or a related field, or equivalent professional experience.

Las cualificaciones, habilidades y toda la experiencia relevante necesaria para este puesto se pueden encontrar en la descripción completa a continuación.

At least 2 years of experience designing, developing, and supporting solutions on the Salesforce platform, including Apex, Lightning Web Components (LWC), Flow, APIs, and security models.

At least 1 year of hands-on experience designing, implementing, and supporting Salesforce Agentforce solutions in production environments.

At least 2 years of experience delivering enterprise AI agent, Agentforce, conversational AI, or automation solutions from design through production deployment.

At least 1 year of experience building AI-powered solutions using Agentforce Builder,



Prompt Builder, Salesforce Flow, Apex, APIs, and enterprise data sources.

At least 3 years of experience working with source-controlled development, CI/CD pipelines, production support, and AI governance practices, including data security, access controls, and performance monitoring.

It Would Be Great If You Also Have...Salesforce Certified Agentforce Specialist certification.

Salesforce Platform Developer II, Data Cloud Consultant, AI Associate, or related Salesforce certifications.

Experience with Salesforce Data Cloud (Data 360), Salesforce Knowledge, ETL platforms, or headless Agentforce implementations.

Experience with automated testing, observability, analytics, and optimization of AI agents.

Build reliable agents by configuring subagents, topics, instructions, actions, channels, guardrails and deterministic logic, and connect them to Salesforce assets such as Flow, Apex, APIs and prompt templates.

Design grounding and retrieval strategies using approved Salesforce, Data 360, knowledge and external data sources while enforcing data quality and access controls. Define test datasets and evaluation criteria, perform positive, negative and adversarial testing,



diagnose failures and refine context, prompts, actions and guardrails.

Implement responsible AI and security controls, including least-privilege access, data masking, auditability, safe fallback behaviour and appropriate human oversight.

Deploy

Agentforce metadata and supporting code through source control and CI/CD, and maintain clear technical documentation and operational runbooks. Monitor production behaviour, quality, adoption, latency, failures and business impact, and drive continuous improvements based on evidence and user feedback.

About the Team You will join the global IPfolio team within our technology organization. Hours of Work This is a full-time, permanent position working in the CET time zone. What we can offer you 30 working days of vacationVolunteering community offering paid hours of volunteering timePrivate Health and Life & Disability insurances.

Tax-free benefits (Ticket Restaurant scheme, kindergarten, and transport cards)Agile work environment with a team of talented colleaguesOn-site language classes (Catalan, Spanish and English)Digital workplace with possibility to work in a central office location in Barcelona with general and dynamic employees. xugodme

At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment.

SummaryLocation: Spain - BarcelonaType: Full time

📌 Senior Software Engineer - Banking (Barcelona)
🏢 Clarivate Analytics
📍 Barcelona