24 sep
|
WICK MONSTERS
|
Madrid
24 sep
WICK MONSTERS
Madrid
Wake up your inner monsters.
At WICK we believe that what makes us different is the most valuable thing we have. We are looking for someone who will take care of our community as if it were their own.
Our story, in the words of our Creative Director
I believe we all carry something inside that the world will never fully understand. A dream that seems too big. An idea that looks crazy to everyone else. For most of our lives, we are taught to hide it, to fit in, to make less noise.
WICK was born from the opposite belief. To me, a monster was never something ugly or scary. It is that voice inside you that refuses to disappear, the one that tells you to try one more time when nobody believes in you.
I put a part of myself into every universe we create. Every color, every scar, every character. And then something beautiful happened: people from different cities and countries started recognizing themselves in WICK. That is when I understood that WICK no longer belongs only to me. It belongs to everyone who has ever felt different.
So never silence that part of you. Protect it. Let it grow.
You don't find your tribe. You recognize it.
Paulo Araujo, Creative Director
Where we are now
WICK is a clothing brand that creates its own universes: characters, colors and stories for everyone who has ever felt different. We are growing at double digits vs. last year and we sell worldwide. Our main markets are the US and Europe, and we want to keep exploring new ones.
Our community is growing faster than our capacity to take care of it. Instagram is already a key channel, and TikTok is the big opportunity we have yet to unlock.
That is why we are looking for someone who wants to build from the ground up and bring structure to how we create, publish and respond.
What WICK brings you
- A brand with a real identity and a real story behind it, which makes it easy to create content that connects.
- An active, international community that already feels part of the brand and creates content around it.
- A TikTok channel to build from scratch, with freedom to test, measure and adjust.
- Direct impact: in a small team, your work will show in the results every week.
- A role that grows with the brand: as we grow, the area and your role in it will grow too.
What you will do
- Instagram: plan, manage and publish all profile content. Calendar, copy, stories, reels and visual consistency with our universes.
- Content flow: review and improve how we create and publish content. Bring ideas, formats and improvements that add value.
- TikTok: build the channel practically from scratch. Define the line, spot trends, create and test formats until we find what works.
- UGC: find, curate and repurpose content created by our community and customers. Source and brief UGC creators, coordinate deliverables and usage rights, and turn the best pieces into content for our channels and ads.
- Community: reply to comments and messages across all our social channels in the WICK voice:
close, authentic and fast.
- Customer support: handle support requests (orders, shipping, exchanges and returns) from customers all over the world, via social media and email.
- Metrics: measure what we do and report on it every week, including UGC performance. What is not measured cannot be improved.
What we are looking for
- At least 2 years of experience managing social media for a brand, ideally in fashion, lifestyle or e-commerce.
- Strong command of Instagram and TikTok: you know what works, why it works and how to measure it.
- Ability to create and edit video content (CapCut, Premiere or similar).
- Experience working with UGC: sourcing creators, writing briefs and curating community content.
- Professional written and spoken English, to communicate with our community and customers in the US and Europe. Spanish is a plus.
- Empathy and patience with customers, even when something goes wrong.
- Organized and autonomous, able to run several channels at once.
- Above all: you identify with our manifesto.
Nice to have
- Experience with Shopify, Meta Business Suite and customer support tools.
- Experience with UGC or influencer platforms and paid social creatives.
- A portfolio or accounts you have helped grow.
- Photography or art direction skills.
- Other languages.
Conditions
- Permanent contract, full time.
- Hybrid model in Madrid.
How to apply
Send us your CV and, if you have one, a link to your portfolio or to accounts you have managed. Bonus: tell us in two lines what you would do in your first 30 days on our TikTok.
Welcome to WICK.
📌 Social Media & Community Lead (Madrid)
🏢 WICK MONSTERS
📍 Madrid