An employer in Madrid is hiring for a Studio Game Host role and building out their Dutch team.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

Key Responsibilities:

- Resolve issues efficiently without cutting corners on quality
- Recognize when something needs escalating versus resolving directly
- Respond to customer questions across phone, chat, and/or email
- Keep internal systems and case notes accurate and current

Requirements:

- Comfortable communicating in Dutch at a professional level
- Reasonably tech-comfortable - happy learning new internal systems
- Fluent Dutch, written and spoken
- Some prior customer-facing experience is a plus, though not essential

Working Conditions:

- Schedule: 7/24
- Work model: On-Site

Salary & Benefits:

- Salary: 1500-2100 EUR/month gross

This is one of several openings we're currently recruiting for in Spain - worth asking what else might fit if this one isn't quite right.

Apply using the button on this page and we'll follow up with next steps.

📌 Studio Game Host (Madrid)
🏢 Cross Border Talents
📍 Madrid