At Webfleet, we are looking for a Customer Support Specialist (German Speaker) with passion for technology. With this position you will work in a dynamic team of 13 colleagues dedicated to Central region (DACH/Nordics) at our office in Barcelona and you will report to the Regional Team Leader.
Being a Customer Support Specialist at Webfleet means you are technically minded, a problem solver and keeping the customer at heart of everything you do.
Provide product information and effective technical and administration support through multiple channels (phone and email);
Provide customers with a personalized experience, effectively solving their issues and inquiries, whilst keeping customer satisfaction at the core of every decision and behavior;
Constantly update our CRM system (SalesForce) with all relevant information collected during customer service activities;
Impeccable written and verbal communication skills in German and fluent in English (written and spoken);
Good interpersonal and customer service skills;




Ability to follow standard processes and practices within set service levels;
Previous experience with CRM systems (such as SalesForce) is an advantage.
Working from home up to 3 days a week;
~500 euros gross to set up your home office;
~ Home office allowance
~ Additional health and dental insurance;
~Webfleet is Bridgestone’s globally trusted fleet management solution. More than 50,000 businesses across the world use it to improve fleet efficiency, support drivers, boost safety, stay compliant and work more sustainably. For more than 25 years it has been empowering fleet managers with data-driven insights that help them optimize their operations.
This broad, integral corporate commitment clearly defines the value Bridgestone is promising to deliver to society, customers and future generations in eight focus areas: Energy, Ecology, Efficiency, Extension, Economy, Emotion, Ease and Empowerment. We are an equal-opportunity employer and value diversity at our company.

📌 Full Time Weekend Customer Services Advisor (Barcelona)
🏢 Webfleet
📍 Barcelona