Flexible - SpainSupport - SUPPORT ENGINEER /Regular - Full Time /RemoteIn the cloud, every second counts. On the leading edge of security, Sysdig stops attacks in real-time by instantly detecting changes in cloud security risk with runtime insights and open source Falco. Trusted by a large enterprise customer base, we are a well-funded startup, passionate open source enthusiasts at heart, and problem-solvers who are building and delivering powerful solutions to secure cloud-native applications.We're an international company that understands how to cultivate an inclusive environment across all teams.We are looking for driven team members who want to join us on our mission to lead cloud security globally. What you will do:Design and build complex, hands-on lab scenarios that showcase Sysdig across containers, Kubernetes, Linux and public cloud, realistic enough to mirror what customers actually run.Own the automation and reliability of the training platform (e.g. Design and deliver engaging technical training, workshops and demos for diverse audiences, adapting your approach to each audience’s maturity level.Apply instructional design principles to turn Sysdig’s solutions into structured learning journeys with clear outcomes, and author clear courseware and technical documentation (YAML- and Markdown-based content).Use AI coding/agent clients (e.g. Claude Code, Codex, or equivalents) to accelerate lab creation, scripting, content drafting and troubleshooting, applying sound judgment on when to verify or refine their output.Drive projects from inception to delivery autonomously, making sound decisions within broad parameters and escalating risks appropriately.Partner with Product,



Customer Success and Marketing to keep training relevant and aligned to feature value propositions, and represent Sysdig in customer and partner sessions.Translate customer and internal feedback into content and process improvements, help define best practices and teaching standards, and mentor more junior team members.What you will bring with you:Deep, hands-on expertise in containers, orchestration (Kubernetes), Linux and/or public cloud services, plus a solid grasp of the cloud-native ecosystem (Cloud Native, CIEM, CNAPP) and DevOps tools and methodologies.Fluent coding in 1-2 languages (Bash, Python, Go) and comfort authoring YAML- and Markdown-based content and working with APIs.3+ years instructing and breaking complex concepts down for the target audience, with a strong track record of engaging delivery and clear, comprehensive technical writing.The ability to both build training and deliver it confidently; Comfort working with AI coding/agent CLI clients (Claude Code, Codex, or similar) as part of your daily workflow.Fluent English, written and spoken, for delivering global training.An analytical approach that uses feedback, data and metrics to improve labs, content and delivery.Extra days off to prioritize your well-beingMental health support for you and your family through the Modern Health appGreat compensation packageWe would love for you to join us! Some of our Hiring Managers are globally distributed, an English version of your CV will be appreciated.Sysdig values a diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. To learn more about how this works and your rights, please see the Sysdig Integral Applicant and Employee Privacy Notice:

📌 Senior AI & Product Enablement Specialist (España)
🏢 Sysdig
📍 España