Ready to shape the decisions that drive our business forward?At Hero, our Customer Excellence & Demand Planning team sits at the heart of the business, connecting commercial ambition with operational excellence. As a Demand Planning Specialist, you will play a pivotal role in anticipating market needs, shaping forecasts, and helping our teams make smarter decisions that drive sustainable growth and exceptional customer satisfaction.What you’ll achieveShape Tomorrow's Demand- You will analyze market trends, purchasing behaviors, sales performance, and economic factors to build accurate demand forecasts that support business success.Connect Strategy with Execution- You will partner with Sales, Marketing, and Sales Strategy teams to capture key market insights and translate them into reliable forecasting plans.- You will monitor forecasting performance, identify deviations, and champion corrective actions that continuously improve forecast accuracy and business responsiveness.Optimize Supply & Inventory- You will collaborate closely with Supply teams to improve inventory management, reduce operational risks, and support cost-efficient production planning.Champion Customer Satisfaction- You will contribute to resolving service challenges alongside Customer Service and commercial teams, helping deliver an outstanding customer experience.- You will identify opportunities to enhance processes, improve efficiency, and strengthen the way demand planning supports business growth.Who you areData-Driven Decision Maker- Bachelor's degree in Business Administration, Industrial Engineering, Statistics,



or a related field.- You thrive when working with data and enjoy transforming insights into practical business actions.Forecasting & Planning Professional- You bring at least 2 years of experience in Demand Planning, Business Intelligence, or analytical/strategic commercial roles.- Experience with forecasting software, ERP systems, or statistical tools is considered an advantage.Excel Power User- You are an expert Excel user who can confidently manage and interpret large datasets.- Experience with Power BI is a strong plus.Cross-Functional Team Player- You are fluent in Spanish and have C1-level English proficiency, enabling you to communicate effectively across different teams and stakeholders.- You are a true team player who enjoys collaborating with Sales, Marketing, Supply Chain, Customer Service and Finance to turn insights into business decisions and drive shared success.Analytical Problem Solver- You combine strong analytical thinking with a proactive mindset.- You stay focused under pressure and consistently deliver high-quality results on time.Growth & Improvement Champion- You are collaborative, empathetic, and committed to continuous improvement.- Previous experience within the food industry or FMCG environment is highly valued.What We Offer- Work in a highly collaborative environment connecting Sales, Supply Chain, Logistics, Finance,



and Customer Service teams.- Opportunity to influence key business decisions through strategic demand planning and forecasting.- Exposure to cross-functional projects that support professional growth and development.The Essentials- Fixed-term position with a real opportunity to grow with us. We are looking for someone who can make an impact from day one, with the possibility of transitioning into a long-term role based on business needs and performance.- Hybrid work model and adaptable schedule (with early finish on Fridays, also during summer months).- Strong values and a matrix organization where you can make a real difference.- Great work environment and amazing people you'll be proud to work with.Our Culture: How We Grow Together- Create wow: We dare to do things differently, seek to always win with consumers and customers, and endeavor to be forever relevant and vital to our world. It’s about Curiosity, Innovation and Consumer/Customer Focus.- Everyone Hero: We work together in pursuit of our common mission and strategy, strengthening our local businesses by leveraging the power of the collective. It’s about Purpose, Performance and Teamwork.- Nourish others: We treat everyone with honesty, care and respect and provide our people, customers and consumers with what they need to thrive. It’s about Honesty, Empowerment, Respect and Diversity.- Take responsibility: We make good choices today to build a more sustainable business and environment fit for the needs of tomorrow. It’s about Sustainability, Ownership, Heritage and Quality.#J-18808-Ljbffr

📌 Demand Planning Specialist (Alcantarilla)
🏢 Hero Group
📍 Alcantarilla