JOB DESCRIPTION We are looking for an Account Supervisor to join a Global team. The ideal candidate will have 5–6+ years of experience and be capable of building trusted day-to-day relationships with both global and local clients, while managing multiple projects simultaneously and delivering them on time. The role requires strong collaboration across MRM’s internal departments as well as with client stakeholders.The successful candidate will demonstrate excellent stakeholder management, resilience, and strong organizational skills to ensure effective collaboration across all parties involved.This is a general role, with responsibility for coordinating and supporting agencies across 17 markets alongside the Account Director, ensuring consistency between global strategy and campaign execution at the local level.At a local level, the Account Supervisor will lead the Spain, Argentina, and France hub, working closely with both the client and the agency team to ensure the smooth running of the account, the timely launch of campaigns, and the successful delivery of creative assets, including communication materials, newsletters, and monthly social media content.The team consists of a Business Lead, an Account Director, and an Account Executive, with the Account Executive reporting directly to this position.Key Capabilities General mindset and ability to work in multicultural environmentsStrong teamwork and stakeholder management skillsKnowledge of digital ecosystems, project management, and planningAssertive communication and persuasive presentation skillsProblem-solving and decision-making abilityAlignment with MRM’s values,



with a particular focus on Diversity & Inclusion and SustainabilityRESPONSIBILITIES Plan projects across the short, medium, and long term with both internal teams and clientsTake a proactive approach to the account and contribute across MRM’s broader areas of expertiseWrite, interpret, and communicate client briefs effectively to internal teamsDevelop presentations with a strategic perspectiveBuild and maintain strong relationships with both clients and internal stakeholdersPresent and sell ideas and proposals confidently to clients and colleaguesEnsure excellence in deliverables while meeting agreed deadlinesResolve issues proactively and drive solutionsMaintain clear and consistent communication across all stakeholdersRequired Skills & Knowledge Advanced English (required)Basic to intermediate French (preferred)Budget management and financial control (Fiori)Strong understanding of digital environments, including websites/landing pages, CRM, loyalty programmes, social media, and analyticsAI literacyFamiliarity with Agile methodologiesProficiency in Microsoft Office, particularly PowerPointExperience with CMS and DAM platformsWho We Are MRM is a modern relationship marketing agency that builds enduring brand relationships. MRM's core capabilities help grow relationship lifetime value and span across CRM & Loyalty, Customer Experience, Commerce and MarTech, underpinned by Data & Analytics. MRM operates in a borderless, integrated way to allow for greater collaboration and velocity. MRM is part of McCann Worldgroup and the Interpublic Group of companies (NYSE: IPG), and spans 35 offices across North America, Latin America, Europe, the Middle East, and Asia Pacific.#J-18808-Ljbffr

📌 Account Supervisor (Madrid)
🏢 MRM
📍 Madrid