Salary Range:63,600.00 - 118,000.00Job Description Summary#LI-HybridThis role is based in Barcelona Gran Via, Spain. Novartis is unable to offer relocation support. Novartis operates a Hybrid working arrangement with an expectation of 12 days per month onsite.Strong vendor Quality and Compliance are critical to successful clinical development and inspection readiness. As Vendor Operations Lead - Global Clinical Operations (GCO), you will lead and strengthen the processes that prepare our vendor organization for regulatory inspections and audits. You will provide subject-matter expertise across inspection readiness, audit support, corrective and preventive actions, vendor compliance, and quality improvement, while helping colleagues respond effectively in demanding regulatory environments. Working across global functions and external partnerships, you will use compliance insights and performance trends to identify risks, improve processes, and ensure vendor activities meet Novartis standards and regulatory expectations.Ensure consistent implementation of vendor risk assessment, selection, and compliance processes.Oversee vendor quality and compliance metrics, identifying trends, risks, and improvement opportunities.Develop and maintain templates, tools, and operational resources supporting vendor governance and compliance.Support audit planning, preparation, and follow-up, including corrective and preventive action management.Act as a subject-matter expert on vendor compliance, inspection readiness, and quality management practices.Partner with general and local stakeholders to strengthen operational consistency and regulatory compliance.Drive continuous improvement initiatives that enhance vendor performance, quality outcomes,



and inspection readiness.Deliver training and communications supporting adoption of systems, processes, and compliance requirements.Essential RequirementsUniversity degree in business or a relevant field, or equivalent professional experience.Typically 8-10+ years’ experience in clinical operations, including systems, regulatory requirements, and third-party/vendor management.Experience with inspection readiness, storyboards, evidence collection, and regulatory document request management.Strong understanding of clinical trial design, vendor compliance, and third-party requirements across clinical operations.Proven global matrix leadership, including independent ownership, analytical decision-making, and diplomatic stakeholder influence.In addition to your base salary, you may be eligible for a performance-based bonus depending on certain performance parameters.We also offer a variety of competitive benefits in kind to help you thrive personally and professionally, such as insurance plans, retirement plans, wellbeing resources and global recognition programs. In addition, we provide flexible and hybrid working options, where possible, and minimum 14 weeks paid parental leave.Read our brochure to learn more about our global total rewards offering: Note: Benefits and compensation may vary by country and are subject to local legal requirements, including provisions of collective bargaining agreements where applicable. Skills DesiredChange Management, Clinical Operations, Compliance Requirements, Good Clinical Practice (GCP), GxP Compliance, GxP Regulations, Inspection Readiness, Process Improvements, Quality Management, Regulatory Compliance, Regulatory Inspections, Regulatory Requirements, Vendor Compliance, Vendor Partnerships, Vendor Performance Management, Vendor QualitySummaryLocation: Full time

📌 Global Head of Operations Management (Barcelona)
🏢 Novartis
📍 Barcelona