23 sep
|
Factorial
|
Barcelona
23 sep
Factorial
Barcelona
Factorial is seeking a Quality Assurance Manager to lead the CX Quality team and own the QA Assurance Programme end-to-end.
Antes de solicitar este puesto, por favor, lea la siguiente información sobre esta ocasión que encontrará a continuación.
You will drive calibration, automation, and data-driven improvements across Account Management, Customer Support, and onboarding, partnering with Product/AI teams to close gaps. xhfqzwm
You will build a high-rigour, data-driven QA culture, scale coverage, and deliver measurable ROI through coaching and knowledge integration across the CX organization.
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📌 Cx Quality Assurance Leader - Automation & Ai (Barcelona)
🏢 Factorial
📍 Barcelona