Responsibilities * Make outbound customer calls to promote and sell services. * Create, maintain, and update a customer database with complete information. * Consolidate and build the customer base. * Record outbound call history and customer responses in detail. * Ensure consistent customer follow-up. * Monitor competitors’ products or services and develop selling strategies. * Handle customer needs and inquiries. Requirements * Language Skills: C2 level of one or several Nordic languages with advanced English skills. Multilingual abilities are a plus due to the multilingual nature of the Nordic market. * 20 months sales experience is preferred. * Strong capability to manage tasks autonomously and achieve goals without constant oversight. * CRM Experience: strong CRM experience, capable of effectively utilizing CRM tools to enhance customer engagement and drive sales. * Communication Skills: strong communication skills, capable of effectively conveying information and engaging stakeholders at all levels. * Goal-Driven: comfortable in a goal-driven environment and attaining goals with a broader team. * Presentation Skills: good communication and presentation skills, both written and verbal. * Proactive Attitude: goal-oriented, self-motivated individual who is confident and proactive. * Team Collaboration: able to work independently within a team environment. * Business Acumen: strong business acumen, capable of understanding complex business environments and making informed decisions. * Proficient in conducting competitor analysis and offering insights to support strategic decision-making * Customer Focus:



customer-driven and focused on providing a good customer experience. * Specialized Skills for Nordic Market: * Market Understanding: Clear understanding of the Nordic market, including cultural nuances and business practices. * Strategic Thinking: capability to identify and target companies with growth potential. * Problem-Solving: complex problem-solving skills to navigate complex contexts. * Analytical Skills: proficiency in analyzing market trends and customer data. * Relationship Building: ability to build and maintain relationships with key stakeholders in the Nordic market. * Ability to unlock substantial opportunities within a market brimming with potential for expansion. * Nordic cultural awareness: understanding the business etiquette and cultural nuances of the region to build rapport and trust with potential clients. * Stakeholder Management: ability to manage complex stakeholder structures, including multiple agencies and sceptic customers. * Demonstrate a strong understanding of the existing digital marketing ecosystem in each Nordic country and be able to position Google Ads as a valuable and integrated solution. * Ability to manage more sophisticated questions about ROI and integration with other platforms. * Regulatory Knowledge:



awareness of local regulations, especially regarding data privacy (e.g., GDPR), to ensure compliance in all outreach activities. * Ability to tailor outreach strategies that respect and address client’s high focus on data privacy and protection. Desirable Skills * Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality * Collaboration: Working effectively with others, sharing ideas, and resources to achieve common goals * Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums. * Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions * Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration * Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights * Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions * Entrepreneurship: Having a mindset characterized by innovation, creativity, risk‑taking, and a proactive approach to problem-solving and opportunity identification Hard Skills * Competitor Analysis * Market Understanding * Analytical Skills * Problem-Solving * Strategic Thinking Soft Skills * Communication Skills * Proactive Attitude * Team Collaboration * Emotional Intelligence * Solution Orientation #J-18808-Ljbffr

📌 Sales Development Representative, Swedish Speaking – Google Ads Products (Cataluña)
🏢 Jobtailor
📍 Cataluña