Operations & Project Manager

EPIKA Group | Madrid, Spain

ABOUT

EPIKA Group is an international, all-in-one production partner for hospitality, events and general brands.

We specialise in branded packaging, printing, custom products and tailored production solutions, helping our clients turn ideas into reality from concept through to delivery.

EPIKA is at an exciting stage of growth. We have established clients and an international network, while internally there is still plenty to build, structure and improve.

The wider group is also expanding into new hospitality ventures, creating an entrepreneurial environment with plenty of opportunity to grow alongside the business.

Our mindset is simple: We make it happen.

THE ROLE

We are looking for an ambitious, proactive and highly organised Operations & Project Manager to join our team in Madrid.

This is a hands-on role for someone who takes ownership, thinks in solutions and gets things done.

You will work closely with the founder and be involved across EPIKA, managing projects, sourcing suppliers, coordinating production and logistics, communicating with clients and continuously improving the way we work.

We are not looking for someone who waits to be told what to do next. We want someone who sees what needs to happen, takes responsibility and follows it through.

WHAT YOU WILL DO

Manage projects from client brief through production to final delivery

Source suppliers and manufacturers, request quotations, compare options and follow up

Coordinate samples, specifications, production timelines and approvals

Manage supplier relationships and deadlines

Coordinate logistics, shipments and deliveries

Communicate with clients and keep projects moving

Keep Odoo/CRM, project information and documentation accurate and organised

Identify problems early and find practical solutions

Research new suppliers, products and production possibilities

Improve processes and create smarter, more efficient ways of working

Identify opportunities that can help EPIKA grow





Get involved wherever needed as the business develops

WHO WE'RE LOOKING FOR

Someone who likes responsibility, works at pace and gets satisfaction from making things happen.

You take initiative rather than waiting for instructions. When something goes wrong, you analyse the situation, consider the alternatives and find a way forward.

You can manage several moving projects without losing oversight. You follow up naturally, communicate early and don’t let things fall through the cracks.

You are practical, reliable and comfortable working independently.

Most importantly, you are curious about the business as a whole. You don’t just want to complete your own tasks. You want to understand how things work, improve them and contribute to building a stronger business.

Because EPIKA is still building and improving its internal structure, not every day will look the same. During quieter project periods, we expect you to take initiative by improving processes, organising systems, researching suppliers and opportunities, and identifying what could be done better.

REQUIREMENTS

3 to 5 years of relevant experience in operations, project management, sourcing, procurement, production, logistics, supply chain or a related field

Professional fluency in English and Spanish, written and spoken

Experience managing projects from start to finish

Experience working with suppliers, manufacturers and external partners

Strong organisational, prioritisation and problem-solving skills

Ability to manage multiple projects, deadlines and stakeholders

Confidence communicating with clients and suppliers





Comfortable working independently, taking initiative and making decisions

Experience with CRM/ERP systems, spreadsheets and digital business tools

Based in Madrid or within realistic daily commuting distance

- Comfortable with occasional international travel

Nice to have: Italian, Odoo experience, international sourcing, packaging, printing, hospitality products, branded merchandise or manufacturing experience.

LOCATION & WAY OF WORKING

This is a full-time, primarily office-based position at our office on Paseo de la Castellana, Madrid.

We work closely together and want this person to be genuinely involved in the day-to-day business.

Occasional remote work may be possible, typically on Fridays, depending on business needs.

The role may also include occasional international travel to industry fairs, suppliers and manufacturing operations in Italy. All business travel expenses are covered by EPIKA.

THE OPPORTUNITY

EPIKA is growing, and we are looking for someone who wants to grow with it.

You will work closely with the founder, have real responsibility from the beginning and gain broad visibility across projects, clients, suppliers and operations.

We want someone who doesn’t just execute today’s tasks, but also thinks:

How can we do this better? What opportunity are we missing? What needs to happen next?

As you demonstrate your capabilities, take on greater responsibility and contribute to the growth of EPIKA, there will be room for both the role and compensation to grow accordingly.

If you want autonomy, variety, responsibility and the opportunity to make a visible impact in a growing international business, we’d like to hear from you.

HOW TO APPLY

Please apply with your CV in English.

Along with your application, tell us briefly, in English, why you believe you are the right fit for EPIKA and this role.

No formal cover letter is needed. Keep it short and genuine.

EPIKA Group

We make it happen.

📌 Operations & Project Manager (Madrid)
🏢 Epika Group
📍 Madrid