About the role:

We are looking for a Salesforce Data Administrator to manage and support the day-to-day administration of the Salesforce platform, ensuring data quality, system stability, and a positive user experience.

You will work closely with business stakeholders and technical teams to manage data, support users, create reports and dashboards, and configure Salesforce according to business needs.

Responsibilities

- Manage Salesforce data imports, exports, updates, cleansing, and validation using Data Loader and other approved tools.
- Monitor and improve data quality, including duplicate management and data accuracy.
- Create and maintain reports and dashboards for operational and business decision-making.
- Configure standard Salesforce components, including custom fields, page layouts, queues, public groups, and record types.
- Support user onboarding, access management, profiles, and permission sets.
- Act as the first point of contact for Salesforce users, providing functional support and troubleshooting.
- Investigate issues, perform root cause analysis, and escalate complex incidents when necessary.
- Support testing, releases, deployments,



and change management activities.
- Create and maintain process documentation, knowledge base articles, and support procedures.
- Deliver user training and promote Salesforce adoption and data quality best practices.

Requirements

- Experience in Salesforce administration or Salesforce support.
- Knowledge of Salesforce Data Loader or Dataloader.io.
- Experience with data management, data quality, and data import/export processes.
- Strong skills in reporting and dashboards.
- Advanced Excel skills and basic knowledge of SQL and data analysis.
- Understanding of Salesforce user management, profiles, permission sets, and basic configuration.
- Strong troubleshooting, communication, and documentation skills.
- Ability to collaborate with both business and technical stakeholders.

Nice to have

- Salesforce Administrator certification.
- Experience with Salesforce deployment and release processes.
- Previous experience delivering end-user training.
- Experience managing Salesforce Support cases.

📌 Salesforce Data Administrator (España)
🏢 Osf Digital
📍 España