Overview In this fixed-term Area Manager role within Amazon Logistics, you lead a team to deliver scalable, data-driven last-mile operations. You will build processes and systems to schedule tens of thousands of packages across multiple stations, focusing on cost, customer experience, and driver satisfaction. You'll work with cross-functional partners to drive real-time decisions and continuous improvements that improve performance and scale the operation.

This role offers impactful leadership experience in a fast-paced, evolving logistics environment.

Responsabilidades Manage daily team operations and ensure timely execution of tasks following standard practices

Monitor weekly and daily performance; analyze trends, identify gaps, and implement corrective actions

Develop scalable standard work and processes to support remote coordination of a complex operation

Lead process improvement initiatives through quantitative analysis and data-driven decision making

Create and maintain recognition and communication programs for the scheduling team





Oversee shift coverage (Sundays and Thursdays 12:00–20:00 CET) and coach team members to improve performance

Requisitos principales Experience working in ambiguous environments and with versátil, weekend schedules

Knowledge of direct-to-customer fulfillment operations and strong problem-solving and communication skills

Experience defining projects, gathering requirements, and designing process solutions

Bachelor in Engineering, Operations, or related field

Excellent English communication skills and ability to partner with management and delivery providers

Experience with performance metrics, process improvement, and analytical problem solving

Ability to adapt to business growth and changing management

Strong customer service and interpersonal skills

Direct management experience with employees and performance management leadership communication problem-solving data analysis

SQL

Tableau

📌 Area Manager (Barcelona)
🏢 Amazon
📍 Barcelona