At Netenders, a integral leader in wholesale blank apparel, you'll own the full customer lifecycle, connecting Marketing, Sales and Customer Service into one revenue engine.

Your mission: turn CRM into a measurable growth driver, powered by AI.

Your day-to-day: Run and optimize Klaviyo flows, Salesforce lead scoring, and loyalty/retention programs

Build AI-driven workflows: lead scoring, segmentation, next-best-action, predictive reactivation

Oversee phone channels : call tracking, missed-call recovery, lead attribution

Turn customer data into personalization, reporting, and revenue

Own your numbers: conversion, repeat purchase, AOV, CLV, response times

Your profile: Strong hands-on experience with Klaviyo (or equivalent) and Salesforce

Practical use of AI in CRM/marketing (Agentforce, Einstein, ChatGPT or similar)

E-commerce background,



ideally with telephony/call tracking exposure (e.g. Aircall)

Analytical, hands-on, comfortable owning strategy from design to results

Fluent English; other European languages a plus

What success looks like: Faster lead response, higher quote-to-order conversion (target: 20%), stronger repeat purchase and loyalty revenue, all measurable, all yours to own.

What we offer: Competitive salary + performance-based bonus, depending on experience.

Hybrid setup, with 16 home office days per quarter

23 vacation days

Meal vouchers Health insurance Gym access

Friday brunch Quarterly team buildings

Nice office in central Barcelona Pet-friendly office

📌 CRM & Omnichannel Manager - E-commerce, Revenue & AI (Barcelona)
🏢 Tamarind Intelligence
📍 Barcelona