23 sep
|
Autodesk
|
Cataluña
In this role, you support Autodesk customers across AEC and D&M; industries, driving adoption and long-term value realization. You manage a hybrid mix of Territory, Regional, and select Enterprise accounts in EMEA, using scalable, data-informed engagement to boost product usage and health. This is a chance to shape customer outcomes at scale in a leading software company with a strong emphasis on collaboration and impact. ~ annual cash bonuses ~ Build and nurture relationships with senior stakeholders in key accounts ~ Prioritize activities based on account health, risk, and business impact ~ Execute targeted actions for high-risk accounts using data-driven insights ~ Create and execute customer success plans using usage data and business insights ~ Collaborate with Sales, Channel, and Support to achieve outcomes ~ Ensure a high-quality,
consistent customer experience at scale ~ English and German professional proficiency ~3+ years in Customer Success, Account Management, or Consulting ~ Background in Engineering, Architecture, Manufacturing, or related fields ~ Hybrid knowledge across AEC/D&M; or ability to operate across both ~ Understanding of customer lifecycle management, adoption, and retention ~ Strong stakeholder and client relationship management skills ~ Time management, problem solving, and data-driven decision making ~ Customer Success Advisor, Manufacturing Industry ( German Speaker) - Autodesk barcelona, catalunya, es
📌 Customer Success Advisor, Manufacturing Industry ( German Speaker) - Autodesk (Cataluña)
🏢 Autodesk
📍 Cataluña