Customer Support Representative Full-time Handle incoming customer inquiries (via phone, email, chat, or automated alerts) and address user needs efficiently Maintain up-to-date knowledge of services and products, particularly those tailored to individual customer applications Escalate any potential service issues to the senior team members, as needed. Adhere to all project processes and procedures Collaborate with the team on specific projects, when requested Fulfill administrative responsibilities, including managing holiday, sickness, and overtime records Perform additional tasks as assigned by the management, to ensure continued service performance, quality, and customer satisfaction. Native / fluent in Danish both verbal and written.





Proficiency in English (minimum B2 level) A minimum of 1 year of customer service experience is required Competency in IT platforms, equipment, and applications, including Windows, MS Office, and internet configuration, is necessary Strong aptitude for working in a customer service environment Excellent customer care skills, with the ability to listen to and understand customer needs Excellent remuneration package based on experience, skills and performance ~ Monday to Friday, 08:00 AM - 05 PM ~

📌 Customer Support Representative - Danish + English... (Cataluña)
🏢 The lemon Consulting
📍 Cataluña