23 sep
|
CloserHire
|
Barcelona
23 sep
CloserHire
Barcelona
Dutch-speaking Customer Service Sales Representative — Barcelona, Spain. 200 00€. Relocation support included.
At a glance
- Location: Barcelona, Spain
- Languages: Dutch
- Salary: 200 00€
- Start: ASAP
- Relocation: supported — details below
About the role
CloserHire is partnering with a general technology and services leader to recruit a Dutch-speaking Customer Service Sales Representative for their team in Barcelona, Spain (On-site). This is a fantastic opportunity for individuals who excel in customer support, sales, and technology, and want to work with some of the world’s most recognized brands. If you’re passionate about customer engagement and sales, this role is for you!
What you'll do
- Customer
- Support & Sales: Handle inbound queries (calls, emails, chat, and tasks) related to post-sales customer requests. Fast & Effective
- Responses: Provide quick and accurate solutions to customer inquiries. Outbound
- Engagement: Conduct outbound calls when necessary, coordinating with customers and internal business units to resolve issues. Sales & Upselling: Generate quotes and follow up with a cross-selling and up-selling approach while maintaining a service-oriented attitude. Product
- Knowledge: Maintain an in-depth understanding of the company’s product portfolio and post-sales processes. Order & Claims
- Management: Manage post-sales tasks such as order cancellations, claims, refunds, delivery tracking, and escalations, using tools like CRM & Order Status Suite
What we're looking for
- Language
- Proficiency: Bilingual or proficient in Dutch and fluent in English. Experience: Minimum 1 year of relevant experience in customer service or sales. Sales
- Knowledge: Familiarity with sales techniques (cross-selling, up-selling, objection handling, etc.).
Customer-Focused
- Mindset: Strong motivation to work in customer service and sales. Goal-Oriented: Ability to achieve and exceed sales targets. Technical
- Knowledge: Basic IT skills and a strong interest in technology and IT products. Communication
- Skills: Excellent listening, problem-solving, and customer engagement abilities
Salary
200 00€
One honest note on Barcelona: rents are higher than in Lisbon or Sofia, so budget accordingly when you weigh up the package.
Perks worth knowing about
- Private Health Cover
- Paid Training
Benefits
- Stable Work
- Contract: Full-time, 39 hours/week, permanent contract (Monday to Friday, 9:00 AM – 6:00 PM). Prime
- Location: Work from a modern office in Barcelona. Referral
- Bonus: Bring-a-friend referral program with attractive rewards. Comprehensive
- Training: Fully paid training on company solutions and sales techniques. Career Growth
- Opportunities: Access to career development programs, specialized courses, and internal promotions
Relocation support
- Relocation payment 500EUR paid after 1 month of start
- Notes: 39h: M-F, 9-18 our client
Why Spain?
Spain needs little selling: the climate, the food, and cities that stay alive late. Barcelona in particular has a deep international jobs market, so this is rarely a one-role move.
How the process works
- Apply with your CV — we read every application
- A short introductory call with CloserHire, around 30 minutes
- Interview with the company
- Offer, then we help with the paperwork and, where relevant, the move
From application to starting on the ground usually takes around five weeks.
CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.
📌 Dutch-Speaking Customer Service Sales Representative – Barcelona, Spain
🏢 CloserHire
📍 Barcelona