Property: SHA Mexico ¿Tiene las habilidades necesarias para este puesto?

Job Purpose: The General Manager will be responsible for leading SHA Mexico, a flagship property of the internationally acclaimed SHA, delivering world-class luxury hospitality combined with preventive medicine and holistic wellness. The successful candidate will combine strategic vision with a hands-on operational approach, driving exceptional guest experiences, financial performance, and a high-performing, values-driven organizational culture. The role requires a “Think General, Act Local” mindset, strong business orientation, operational expertise, and the ability to work with a multicultural, high-profile, and international clientele.

Oversee financial performance, including budget execution, revenue management, cost control, and KPIs. Ensure compliance with all legal, safety, health, environmental, and operational standards. Protect assets, manage capital expenditure planning (CAPEX), and ensure long-term property value.

Bachelor’s degree in Hospitality Management, Hotel Administration, Business Administration, or related fields. Advanced studies in Wellness Management, Luxury Hospitality, or an MBA considered an advantage.



Minimum 15 years in luxury hospitality, with at least 3-5 years in a General Manager or Director of Operations role.

Experience with international ultra-luxury brands. Proven expertise across Rooms Division, Food & Beverage, Finance, and Commercial functions.

Languages: Fluent English and Spanish required. Strategic vision and business orientation.

Think

Global, Act Local mindset.

Technological Skills: Proficiency in property management systems and operational software. Advanced knowledge of Microsoft Office or Google Workspace.

Experience in data-driven operational decision-making. Excellence | We strive for excellence in everything we do, making it a habit Evolution | We are committed to constant improvement and innovation Honesty | We prioritise honesty and loyalty in everything we do Caring | We genuinely care for our guests, our team, our planet, and our resources Happiness | We enjoy the journey,facing challenges with passion and enthusiasm Other Competencies and Skills Required: Strong business orientation and strategic mindset.

📌 General Manager (Food) (Madrid)
🏢 Sha
📍 Madrid