JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

We are looking for an IFM Small Works Project Delivery Manager for our Integrated Facility Management business line. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. Role PurposeWe are seeking an experienced Project Delivery Manager to join the EMEA Small Works Program within the Engineering function. This role operates as a governance and subject matter expert (SME) resource, providing structured support to IFM teams across EMEA in the delivery of small-scale capital projects — including building retrofits, refurbishments, workspace reconfigurations, and targeted facility improvements.

This is not a traditional end-to-end project management role. The primary function is to enable local FM teams to deliver projects compliantly, safely, and frugally by providing governance oversight, procurement guidance, technical SME support, and structured project frameworks. Direct end-to-end project delivery will only apply in cases deemed critical, high-visibility, or where project complexity requires dedicated program-level management.

Reports to - EMEA Small Works Program Lead (Engineering)What This Job InvolvesGovernance & Compliance OversightProvide governance support to FM teams delivering Tier 2 projects, ensuring adherence to the Small Works framework, CAPEX governance processes, and client standards. Support the triage process to ensure projects are correctly categorized within the tiered model and appropriately resourced. Ensure EHS, legislative, and legal compliance requirements are actively governed across all supported projects, spanning multiple EMEA jurisdictions.

Ensure workspace design standards and regulatory requirements are maintained throughout project delivery.



SME Support & FM Team EnablementAct as a subject matter expert resource for FM teams managing Tier 2 projects — providing guidance on project methodology, sequencing, risk management, and technical approach. Provide procurement guidance to FM teams, ensuring competitive quotations are obtained from approved contractors and that works are delivered frugally within scope.

Coordinate SME input where specialist technical knowledge is required (mechanical, electrical, building fabric, sustainability).Coach and support FM teams on the application of Small Works tools, templates, and governance standards for Tier 1 delivery. Act as an escalation point for FM teams encountering project challenges, scope changes, or compliance queries.

Project

Triage & CategorizationSupport the Small Works Program Lead in operating the triage process — assessing incoming project requests against complexity criteria to determine appropriate tier allocation. Identify projects at risk of scope misclassification and ensure early intervention to prevent cost overruns or delivery failures. Recommend escalation to WD&C; where project complexity exceeds Small Works scope.

Financial

Oversight & Procurement GuidanceProvide financial governance support for Tier 2 projects (typically sub-€150K), ensuring budgets are realistic, tracked, and reported. Guide FM teams on procurement processes, contractor selection, and cost control within approved frameworks. Review and advise on variations, cost changes, and final accounts where FM teams require support. Contribute to CAPEX forecasting and budget reporting for the Small Works portfolio within assigned geographic areas.

Direct Project

Delivery (Critical/High-Visibility Only)Manage end-to-end delivery of projects designated as critical, high-visibility, or requiring dedicated program-level oversight. Ensure these projects are completed on time, within budget, and to specification while minimizing disruption to building occupants. Maintain comprehensive project records including correspondence, RFIs, site instructions, progress reports, and as-built documentation for directly managed projects.

Stakeholder

Management & CoordinationServe as a key interface between FM teams, the Small Works Program, WD&C;, and client stakeholders for Tier 2 projects.



Coordinate with WD&C; on project handoffs, triage decisions, and boundary management between projects. Communicate project progress, risks, and governance status to the Small Works Program Lead and wider stakeholders.

Program

Tools, Reporting & Continuous ImprovementMaintain and update the IFM Project Tracker for assigned projects and geographic areas. Report on program KPIs including speed of delivery, cost efficiency, safety and compliance, and quality consistency. Identify opportunities for continuous improvement in governance processes, tools, and FM team support mechanisms.

To Apply You

Need to HaveEssential Qualifications & ExperienceDegree in Construction Management, Building Services Engineering, Facilities Management, or related discipline (or equivalent experience).Minimum 3–5 years' experience in construction project management, building refurbishment, or facilities management — with demonstrable experience in governance, compliance oversight, or program support functions.

Experience supporting or enabling operational teams in the delivery of projects (not solely direct delivery experience).Understanding of building systems including HVAC, electrical, plumbing, and building fabric.

Experience with procurement processes, contractor management, and cost control.

Essential

SkillsStrong governance mindset — ability to apply frameworks consistently while remaining pragmatic. Excellent communication and stakeholder management abilities, particularly in enabling and influencing teams without direct authority. Proficient in project planning, budgeting, and cost control.

Strong organizational skills with ability to oversee multiple concurrent projects across different sites and countries. Problem-solving mindset with a coaching and enablement approach. Competent using MS Office, project management software, and digital collaboration tools.

Strong attention to detail and commitment to compliance and quality. Personalized benefits that support personal well-being and growth: About JLL –We're JLL—a leading professional services and investment management firm specializing in real estate. As a integral Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

📌 IFM Small Works Project Delivery Manager (Benidorm)
🏢 Jones Lang Lasalle
📍 Benidorm