Overview

As an IT Solutions Operations Engineer, you ensure the reliability and validated state of centrally managed laboratory and business-critical IT applications in regulated QC and GxP environments. You will partner with QA, CSV, Infrastructure, vendors, and business stakeholders to maintain validated systems and support audits. You'll focus on keeping systems compliant, available, and fit for purpose across sites, while driving lifecycle management and controlled changes.

This is a hands-on role geared toward operational excellence in a general BioPharma Product Testing context.

Compensaciones / Beneficios career development travel up to 20%

diversity and inclusion commitment equal opportunity employer sustainability initiatives development opportunities

Responsabilidades

Provide Level 2/3 operational support for core laboratory and enterprise applications and manage incidents (P1–P4) per ITIL practices

Conduct regular maintenance, upgrades, patching, preventive maintenance, and health checks

Monitor applications, databases, and virtualized environments to prevent service disruption

Ensure systems comply with GxP, data integrity, and internal quality requirements; contribute to CSV activities (IQ/OQ/PQ, risk assessments, data integrity verification)

Support audits, inspections,



and validation reviews; align with GAMP 5, 21 CFR Part 11, EU Annex 11

Coordinate incident, change, problem and exception management; assist root cause analysis and CAPA

Act as SME for core lab apps (Empower, NuGenesis, LabSolutions; CDS, SDMS as needed) and manage upgrades and lifecycle decisions

Develop and maintain automation scripts; support automated jobs and scripted maintenance

Support VM environments; VM image creation and maintenance; leverage PowerShell and scripting for tasks

Create technical documentation, procedures, validation and audit docs; produce KPIs and service reports related to availability and performance

Requisitos principales Regulated (GxP) IT operations experience

Solid CSV, data integrity, and validation lifecycle understanding

Hands-on lab application experience (Empower, NuGenesis, LabSolutions or similar)

PowerShell / scripting proficiency

Oracle and SQL database knowledge

Experience with virtualized environments; VM image creation is a plus

Strong collaboration with QA, CSV, Infrastructure, vendors, and business users

Analytical, structured, risk-aware mindset collaboration analytical thinking risk-awareness

PowerShell / scripting

Oracle databases

SQL databases

📌 IT Solutions Operations Engineer (Applications Support) (Barcelona)
🏢 Eurofins
📍 Barcelona