Duties and Responsibilities:
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- Provide customer support to Norwegian-speaking banking customers

- Handle enquiries relating to customer accounts and banking services

- Assist customers with the use of online and digital banking services

- Resolve account, payment and transaction-related issues

- Provide accurate information and guidance regarding banking services

- Handle financial and customer information accurately and confidentially

- Use transaction-processing and credit-assessment systems

- Identify and resolve customer issues efficiently and professionally

- Maintain a high standard of customer service throughout each interaction.

Requirements
- Fluent Norwegian (C2) both verbal and written. Sound command in English (B2+ level)





- Previous customer service or banking experience is an advantage

- Strong communication and customer service skills

- Good attention to detail when handling financial information

- Comfortable working with digital systems and software

- Ability to handle account, payment and transaction-related enquiries

- Professional and responsible approach when handling sensitive customer information

- Excellent remuneration package and bonus structure

- Career development program and specialized courses

- A dynamic and creative team with positive and friendly atmosphere

- Guidance and tools to reach your full potential. xhfqzwm

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Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

📌 Norwegian Customer Service Representative / Online Bank Advisor (Benalmádena)
🏢 Intersoft Team
📍 Benalmádena