BigIdea FinTech Group is seeking an experienced Retention Manager to own merchant retention, portfolio growth, and long-term client relationships across our international fintech team. You will monitor activity, identify churn risks, reactivate at-risk accounts, and pursue upsell opportunities while collaborating with Sales, Analytics, and Operations.
A strong commercial mindset and proficiency with Excel/Sheets and CRM are essential.
📌 Merchant Growth & Retention Lead | International Fintech (Madrid)
🏢 BigIdea FinTech Group
📍 Madrid
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