We are looking for a Village Operations and Services Coordinator to join our team at La Roca Village and support the efficient, safe and smooth day-to-day operation of the Village. In this role, you will support the Village Operations and Services Management Team across maintenance, security, cleaning, landscaping and other contracted services. You will also coordinate facilities management activities through Planon, helping to ensure that assets, maintenance records and operational processes are managed accurately and effectively.

Working closely with internal teams, contractors and service providers, you will play a key role in maintaining Village standards, monitoring compliance and delivering an exceptional environment for our guests, brand partners and colleagues. Maintain accurate asset, contractor and maintenance information in Planon, including asset registers, O&M; manuals, warranties and PPM instructions. Support the management of security, cleaning, landscaping and other contracted Village services.

Process purchase orders and support budget tracking, stock control and supplier administration. Monitor compliance with Health & Safety, legal and ESG requirements, highlighting and helping to resolve potential risks.



Produce operational metrics and reports to identify trends, support decision-making and drive continuous improvement.

Collaborate with Retail, Marketing, Visual Merchandising and other Village teams to support projects, events and day-to-day operational requirements. You have at least two years' experience in a facilities management or real estate environment. You understand safe systems of work and the importance of effective control measures.

You are comfortable using AI tools to support automation, process development and continuous improvement. You are fluent in written and spoken English. A recognised Health & Safety qualification, sustainability training or experience in luxury hospitality, commercial or retail environments would also be valued.

The key to our success is the quality and commitment of our people. access to private medical and dental cover ~ Taking the name of the founding Village, The Bicester Collection brings together 11 distinctive Villages across Europe and China for our guests, brand partners, travel and tourism partners, corporate and financial media, and internal teams.

📌 Operations And Services Coordinator (Cataluña)
🏢 La Roca Village
📍 Cataluña