This Full time on site position offers great opportunities for career growth. At the centre of this vertical is our IT Management service, bringing together capabilites such as RMM, MDM, ITSM, Security compliance, AI workflows automation. You will not spend your days managing Jira tickets or sitting between Engineering and a backlog.
You will own the business context, market direction, stakeholder relationships, commercial outcomes, and product priorities that those teams execute against. But you also need a commercial brain.. Become deeply familiar with the RMM, MDM, ITSM, PSA, IT operations, monitoring, automation, and MSP software landscape.
Build the Marketplace as a strategic product surface rather than simply a catalogue: partner selection, integrations, commercial model, discovery, attach opportunities, and lifecycle management. Define and track KPIs across product usage and commercial performance: active managed devices, partner adoption, attach rate, expansion, engagement, automation usage, churn, marketplace penetration, revenue, and other relevant business outcomes.
Basic Qualifications 5+ years of experience across Product Management, Product Strategy, Product Leadership, IT software, SaaS, or closely related roles. RMM, endpoint management, IT management, IT operations, PSA, monitoring/observability, automation, cybersecurity operations, or MSP software. Strong understanding of operational IT workflows, including several of the following: device management, telemetry, monitoring, alerting, patching, scripting, ticketing, RBAC, automation, integrations, and multi-tenant administration.
Experience owning a product or business area beyond feature delivery, with exposure to areas such as product strategy, pricing, packaging, adoption, GTM, commercial performance, or revenue. Ability to move comfortably between CEO-level business discussions and detailed conversations with Engineering, Infrastructure, AI, UX, and technical partners. Strong analytical skills and experience using product, commercial, customer, and market data to make decisions.
Demonstrated ability to diagnose ambiguous business problems and determine whether the solution requires product, pricing, packaging, GTM, enablement, process, or commercial changes.
Fluent
English and professional working Spanish. Previous experience working for an RMM, PSA, MSP software, endpoint management, observability, IT automation, or IT operations company.
Experience launching products across several markets or countries and adapting product or GTM strategy based on local performance. Previous ownership of a P&L;, revenue target, product line, or commercial KPI. You will report directly to the CEO, work with strong technical teams, have direct access to our partners across multiple markets, and own the strategic and commercial decisions that determine where this part of Plenit goes next.
Plenit (formerly Jotelulu)
is the Operating Platform for IT Service Providers. We help any type of IT company run, scale, and grow their business on top of our own sovereign infrastructure, with a footprint across Europe and the Americas. Our ambition is to become the platform where IT companies can run their entire business.
From technology and operations to go-to-market, Plenit covers the end-to-end needs of an IT partner across the services they deliver to their customers. Powered by agentic AI, the platform connects, automates, and orchestrates these capabilities in a way that traditional Cloud, Marketplace, or IT management platforms do not. At Plenit, we offer a place where you can do great work, keep growing, contribute to something meaningful, and be part of shaping the project.
That's why we offer versátil working hours and different ways of working, including remote and hybrid options depending on your role and team. In addition to your annual leave, we offer extra company days off throughout the year, giving you more time to rest, recharge, and make the most of those moments. Your health, covered.
That's why Plenit provides private health insurance, fully paid for by the company. You'll also receive an annual learning budget that you can use for training, courses, certifications, and other resources that support your professional development. Our Madrid office is located in the heart of the city and offers a welcoming, collaborative, and energetic environment where you can work, share, and spend time with the team.
You'll also find great coffee and fresh fruit.
📌 Product Manager Needed [Remote] (Madrid)
🏢 Plenit
📍 Madrid