About Arbolus Arbolus is the next-generation customer diligence platform, redefining how private equity investors and consultants access real, actionable, and differentiated customer insight on SaaS and technology companies. Arbolus is the next-generation customer diligence platform, redefining how private equity investors and consultants access real, actionable, and differentiated customer insight on SaaS and technology companies. At the core of our platform is the world's largest database of attributable B2B customer reviews, giving investment and origination teams direct access to unique customer sentiment and a true strategic advantage to run faster, more confident diligence on the world's leading software assets.

Since 2018, we've redefined the traditional expert network model with a tech-driven approach that delivers high-impact insight at the speed of modern dealmaking. Arbolus stands out through its unique database of customer reviews accessible via the Arbolus Customer Review Library, Canopy, our market-first automated Q&A; tool, and our unmatched standard of client service, because great technology should always be backed by great people. Headquartered in London, Arbolus is a venture-backed scale-up with 170+ employees across four integral hubs, including Barcelona, New York, and Gurgaon.

The Professional

Services team is right at the core of Arbolus and is responsible for providing best-in-class service to our clients around the world. As an Associate in the Professional Services team, you will research a wide variety of topics and sectors, and you will recruit and establish connections with thought leaders around the world. Build and develop relationships with Arbolus clients through project execution, phone/in-person client meetings, and overall account management.





Provide day-to-day support on client projects. Responsible for sourcing and recruiting leading experts based on client needs, utilizing online research and networking. Screening new and existing experts via phone and email to ensure project relevance.

Close collaboration with Senior Associates, Project Leads, and Account Managers across international teams. This role directly reports to the Professional Services Manager and is based in our Barcelona office, working in Central European Time hours. A proven entrepreneurial/commercial drive Native level of English; Familiar with the expert-networking industry 25 days of paid time off per year + all local bank holidays ~ Flexibility with local bank holidays ~ Private health insurance ~ Relocation package to help you with your move to Barcelona ~ Free coffee, tea, and snacks to boost our energy during the day ~ Last Monday of each month, we provide an office breakfast to start our week, and an office lunch voucher 2 days a week ~ Regular social activities are managed by our local Social Committees ~ Hybrid working schedule (3 days in the office and 2 days from home per week) ~ Discounts for Kleta, Urban Sports, and various restaurants around the office We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Arbolus is committed to providing reasonable adjustments for qualified individuals with disabilities, in our job application and/or interview process. Please note that we are unable to sponsor or take over sponsorship of an employment Visa at this time.

📌 Professional Services Associate (Barcelona)
🏢 Arbolus
📍 Barcelona