Overview In this fixed-term Area Manager role within Amazon Logistics, you lead a team to deliver scalable, data-driven last-mile operations. You will build processes and systems to schedule tens of thousands of packages across multiple stations, focusing on cost, customer experience, and driver satisfaction. You'll work with cross-functional partners to drive real-time decisions and continuous improvements that improve performance and scale the operation.

This role offers impactful leadership experience in a fast-paced, evolving logistics environment.

Responsabilidades Manage daily team operations and ensure timely execution of tasks following standard practices Monitor weekly and daily performance; analyze trends, identify gaps,



and implement corrective actions Develop scalable standard work and processes to support remote coordination of a complex operation Lead process improvement initiatives through quantitative analysis and data-driven decision making Create and maintain recognition and communication programs for the scheduling team Oversee shift coverage (Sundays and Thursdays 12:00–20:00 CET) and coach team members to improve performance Requisitos principales Experience working in ambiguous environments and with versátil, weekend schedules Knowledge of direct-to-customer fulfillment operations and strong problem-solving and communication skills Experience defining projects, gathering requirements, and designing process solutions Bachelor in Engineering, Operations, or related field Excellent English communication skills and ability to partner with management and delivery providers Experience with performance metrics, process improvement, and analytical problem solving Ability to adapt to business growth and changing management Strong customer service and interpersonal skills Direct management experience with employees and performance management leadership communication problem-solving data analysis SQL Tableau

📌 Responsable Área Laboral (Barcelona)
🏢 Amazon
📍 Barcelona