As an AI Sales Specialist, you'll be responsible for driving the growth and adoption of our full suite of AI products.

Main Responsibilities Sales Goal Achievement

Take full ownership of sales quotas and proactively work towards meeting and exceeding targets within a defined Zendesk territory. Collaborate closely with the core sales team to develop and execute strategic plans to drive revenue growth from both existing Zendesk accounts and new business pursuits. Build and nurture strong relationships with customers, understanding their business challenges and leveraging a value‐based selling methodology to align the Zendesk AI portfolio to their goals.

Support the construction of commercial modelling, provide expert guidance on a customers usage requirements and forecasted automation rate to ensure AR potential is maximised, whilst remaining aligned to customers requirements. AI Sales Enablement Act as a subject matter expert for AI solutions, empowering the sales team to excel in AI‐related engagements. Ensuring product updates, sales plays and market insights are continually communicated to assigned Core AEs to aid prospecting and opportunity creation/qualification.

A team player comfortable operating across and building long term relationships with frontline sales teams and regional Zendesk leadership Evangelist able to inspire sales teams to excel in AI, whilst remaining obsessed with demand generation and deal execution. Utilising your sales, industry, product and communication skills to provide key insights, value based recommendations and guidance to ensure maximum success rate. Proven experience in a quota‐carrying sales role.

Native Spanish Speaker





Results‐oriented with a track record of meeting or exceeding sales targets If you have a demonstrated history of meeting sales targets, are excited by AI and the capacity to inspire and elevate a sales team to excel in AI sales, we strongly encourage you to submit your application. Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster general diversity, equity, & inclusion in the workplace.

Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law.

If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre‐employment testing, or otherwise participate in the employee selection process, please send an e‐mail to peopleandplaces@zendesk.

📌 Senior AI Sales Specialist - Spanish Speaker (Madrid)
🏢 Zendesk
📍 Madrid