Overview In this role you will be the face and voice of Deel for clients, guiding onboarding and enabling durable relationships. You'll act as a trusted advisor on operational and product-related matters during onboarding, while championing new capabilities to help clients expand with Deel. You will manage onboarding projects across stakeholders to ensure timely, successful launches.

This position combines customer-facing leadership with hands-on problem solving in a fast-paced, collaborative environment. You'll engage across teams to drive meaningful impact in the transformation of global work.

Compensaciones / Beneficios Stock grant opportunities remote work flexibility

WeWork access optional additional country-specific perks scalable benefits and rewards inclusive work culture

Responsabilidades Plan, execute, and monitor the Integral all-in-one Employee Management Platform Implementation for Mid-Market clients to ensure timely delivery





Become a Deel product expert and serve as a go-to resource for customers and colleagues

Communicate clearly and professionally with stakeholders, aligning use cases with Deel's best practices

Identify, analyze, and resolve complex problems with a global payroll lens to drive improvements

Collaborate with internal teams (Customer Experience & R&D;) to support onboarding processes and best practices

Requisitos principales 3+ years in a customer onboarding role for a B2B SaaS product, especially in HR, Payroll, and Finance

Customer-obsessed with ability to teach others

Proven ability to manage multiple projects in a fast-paced environment

Strong written, presentation, and verbal communication skills

High attention to detail for onboarding plans and schedules

Adaptable, autonomous, able to prioritize and unblock work customer-centric mindset clear communication detail-oriented

JIRA

SFDC

G Suite

📌 Senior Customer Onboarding Manager, Mid-Market | EMEA (León)
🏢 Deel
📍 León