Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform.

With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries - helping businesses scale smarter, faster, and more compliantly. As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies - breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy.

CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list - all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum - backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years, you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

You will serve as our client's trusted advisor by Project Managing these migrations, providing strategic guidance during the onboarding phase on operational and product-related issues. You will facilitate on-time onboarding through project management of all stakeholders involved including regular status reporting, task tracking and resource management.



This is a client facing role requiring high levels of organisation, strong customer facing skills and the ability to navigate complexity and change management with ease.

Setup

Project plans including key deliverable dates using applicable tools for managing the projects. Direct and assist with Data migrations from acquired company systems to Deel including data reconciliation, validation and other QA gates. Taking additional responsibilities to drive more complex projects, and driving process and product improvements to impact wider teams.

Setting up customers to success in a timely manner through becoming expert in Deel products through orientation, training and assisting with client-side Change Management. Assist the wider team in developing appropriate materials to help clients navigate the project and associated business change. Partner with internal teams, including Sales, Support, Operations, Product, and Engineering, to deliver the best customer experience.

Lead key initiatives and internal projects. At least 2-5 years experience in a Customer Onboarding or Customer Success role supporting a B2B SaaS product. Solid understanding of the managed Payroll domain including key concepts within payroll.

You should be able to "talk payroll" with customer contacts, with ease and confidence.



Ability to learn and understand systems so that immediate support can be provided to clients or internal colleagues as needed Comfortable working with large data sets across different data domains with working knowledge of data transformation techniques and defining requirements Focused, action-oriented, and always anticipating next steps: a natural project manager Customer obsessed and have significant experience building customer relationships. Clearly convey complex ideas and data in written, presentation, and verbal formats to customers and team members.

For commercial roles with commission eligibility, this figure represents On-Target Earnings (OTE), inclusive of base salary and target commission.

Salary ranges are quoted in USD as a consistent general reference. Optional flexible working office membership, with IWG At Deel, we're an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. If you require application and/or interview accommodations, please inform our Talent Acquisition Team via email ([email protected] limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations.

This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Recruitment Privacy Policy. ~ For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT

📌 Senior Customer Onboarding Project Manager (Madrid)
🏢 Deel
📍 Madrid