Overview

As a Senior Implementation Consultant, you design and deliver scalable technical solutions during late-stage sales and onboarding. You act as a trusted technical advisor, guiding high-impact projects and mentoring teammates to boost client success. You bridge discovery and delivery to ensure lasting value for strategic accounts.

You'll leverage AI to streamline repetitive work, accelerate decisions, and improve outcomes across teams. This role places you at the core of cross-functional collaboration to shape adoption, scale impact, and drive client satisfaction.

Compensaciones / Ventajas Remote-first working

Competitive compensation and total rewards

Medical, Dental and Psychology benefits

25 Days PTO, 8 Holidays, 5 floating holidays

2 Wellness days + 1 Paid Volunteer Day

Voucher program for Transportation, Meals & Childcare

Responsabilidades

Lead technical discovery and design during late-stage sales for strategic clients

Create complex implementation plans and coordinate handoffs to delivery and support

Own technical implementation and optimization for high-impact projects

Serve as primary technical contact for software, data feeds, API integrations, and FTP

Provide expert platform training and consultation to stakeholders

Collaborate with Sales, Product, Engineering, and Client Success to meet client needs

Mentor junior client success engineers and foster knowledge sharing





Improve internal processes, workflows, and client engagement practices

Develop scalable technical enablement content (webinars, docs, videos)

Use AI to automate recurring deliverables and share effective prompts/workflows

Communicate complex technical concepts to diverse audiences

Represent client voice in product feedback and feature evolution

Proactively manage high-risk client situations and drive resolution

Requisitos principales 3+ years in a client-facing technical role in SaaS, focused on enterprise onboarding/solution engineering

Fluent in written and spoken English

Deep experience with product data feeds formats (XML, TXT, CSV, JSON) and FTP

Advanced REST and SOAP API integration and troubleshooting

Strong Excel and HTML knowledge

Proven ability to manage multiple complex client projects

Excellent problem-solving, time management, and prioritization

Effective communication and presentation for technical and non-technical audiences

Proven ability to document processes and create technical enablement content

Ability to thrive in a fast-paced, evolving environment

Experience using AI tools (e.g., ChatGPT, Copilot, Claude) to boost productivity strong communication problem-solving time management

API integrations (REST, SOAP)

XML, TXT, CSV, JSON data feeds

FTP protocols

📌 Senior Implementation Consultant (Sevilla)
🏢 Rithum Holdings
📍 Sevilla